Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

What we offer to you

 

• Work Your Way - Speak with us about your desired work life balance and make it a reality!
• Accommodation option whilst you look for a place of your own
• Free use and access of our gym, saunas, hot tubs and swimming pool
• Meals included while on duty
• Full laundered uniform - no need to bring it home!
• Annual reward of a free night's accommodation at the hotel (breakfast and dinner included
• International discounts within the Accor and partners

What you will be doing:

• Consistently offer exceptional, friendly and engaging service
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special requests
• Book room reservation requests, enter rooming lists, and update accurate information in the system
   

Your experience and skills include:

• Guest focused personality is essential; experience is an asset
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities
• Fluency in English; additional languages are a plus
• Ability to work weekends and public holidays
• A valid visa/resident status OR the ability to obtain a visa

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS