Reporting directly to the Reservations Supervisor, the GSA Reservations is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. On a broader scale, GSA Reservations must work closely with all Front Office and Sales & Marketing personnel, and in particular, Sales & Marketing, providing lead advice and constant "feedback" concerning both enquiries and firm reservations. The GSA Reservations must work at all times in maximizing the hotel’s occupancy potential, whilst protecting the Hotel's business mix. The GSA Reservations must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the telephone. 

• Refined verbal and written communication skill
• Fluent English in Speaking, Listening, & Writing
• Love working in fast paced and energetic environment
• Familiar with Opera and Micros
• Experience in a customer-oriented job