A. Primary purpose of role:

Continuously keep Costa store in a sound conditions in terms of equipment and decoration in order to make a comfortable and welcoming environment for customers. Always being the first contact person to handle both emergent and daily problems/defects from stores. Well manage the vendor including the selection, communication and year-end performance appraisal. Make the proactive and reactive maintenance plan to alleviate the loss and affects by the break-down of critical equipment.

B. Key Accountabilities:

1. Store defects and problems handling

2. Store proactive maintenance planning and budgeting

3. Store R&M cost saving

4. Small re-image/improvement work

5. Store closure and assets management

6. Equipment delivery and installation for new product launch

7. Vendor management

C. Key Performance Measures/Success Factors:

a) Commitment rate of problem solving according to SLA

b) Number of black-out of critical equipment (i.e. Coffee machine and cake fridge).

c) Annual R&M cost saving

d) Complete the re-image/improvement work in time and within budget

e) Timely complete the assets transfer and write-off

1. Solid knowledge of electrical, HVAC, Plumbing, joinery, weak current system and structure.

2. Good communication skills with internal team and outsourced R&M service supplier.

3. Good planning skills and time management skills.

4. 5-8 years working experiences on facility/equipment management in retail industry, F&B is preferred.

5. Basic PC skills

上班地址：四川北路1318号盛邦国际大厦30楼