【应届生】Regional Operation Administrator(行政助理-合同管理方向)
华尔街英语培训中心(上海)有限公司ShanghaiUpdate time: August 26,2019
Job Description
Responsibilities:
1) Manage the
Contracts and Contract Change Forms for all new enrollments and existing
students’ on the daily basis and answer the enquires on policy or student
contract progress in the system to centers with polite professionalism.
为所有学生管理合同以及合同变更表格, 根据政策以及学生在中心系统中的合同进程,专业性解答每日中心咨询问题。
2) Ensure complete
compliance with legal requirements, internal processes and insure every student
is guaranteed to receive the correct course in a timely manner;
确保合同完成中合理合规,同时保证学生及时有效地享受应有的课程。
3) Maintain the
mentality that the students and center staff are our customers
秉持为学生以及中心员工服务的工作理念。
4) Maintain the
student database so that students can begin and continue their course with
excellent service 更新维护学生数据库确保学生从始至终享受优质服务课程。
5) Manage student
logins to our core products, online products and value added services;
管理学生核心课程,线上课程以及增值服务账号。
7) Provide Operations
Daily Reports and analysis to improve each touch point in the student
experience
提供公司营运部门日常报表以及数据分析,以提高学生学习体验。
Requirements:
1) At least 1 years’ working
experience with understanding of Microsoft Tools and very good understanding of
Excel 至少一年以上的工作经验,熟练使用Microsoft工具(尤其表格处理)
2) The ability to work
under pressure and be flexible as operational hours are in line with our center
study operation hours. Start and off times as below: 有一定抗压能力 能适应多变的上班时间(和中心运营时间一致)
Moring shift 9:30am -
6:30pm,
Evening shift 12:30pm
9:00am – 7:00pm on Saturday and Sunday
Weekend Evening:
12:30am – 9:30pm on Saturday and Sunday
3)Team player and analytical
thinking a must; 能够与团队合作
4)Good command of
English both in oral and written; 良好的英文口头及书面表达能力
5)Good command of
EXCEL/WORD/PPT skills; 熟练的 EXCEL/WORD/PPT 技能
We Offer:
Highly competitive
salary 有竞争力的底薪
Full social welfare
and complimentary medical insurance 完备的社会保险及补充商业保险
Free WSE English
training course 免费华尔街英语培训课程
Professional training
for the position 完善的培训机制
Paid annual vacation带薪年假
签署正式劳动合同,半年合同期,半年后转三年合同
1) Manage the
Contracts and Contract Change Forms for all new enrollments and existing
students’ on the daily basis and answer the enquires on policy or student
contract progress in the system to centers with polite professionalism.
为所有学生管理合同以及合同变更表格, 根据政策以及学生在中心系统中的合同进程,专业性解答每日中心咨询问题。
2) Ensure complete
compliance with legal requirements, internal processes and insure every student
is guaranteed to receive the correct course in a timely manner;
确保合同完成中合理合规,同时保证学生及时有效地享受应有的课程。
3) Maintain the
mentality that the students and center staff are our customers
秉持为学生以及中心员工服务的工作理念。
4) Maintain the
student database so that students can begin and continue their course with
excellent service 更新维护学生数据库确保学生从始至终享受优质服务课程。
5) Manage student
logins to our core products, online products and value added services;
管理学生核心课程,线上课程以及增值服务账号。
7) Provide Operations
Daily Reports and analysis to improve each touch point in the student
experience
提供公司营运部门日常报表以及数据分析,以提高学生学习体验。
Requirements:
1) At least 1 years’ working
experience with understanding of Microsoft Tools and very good understanding of
Excel 至少一年以上的工作经验,熟练使用Microsoft工具(尤其表格处理)
2) The ability to work
under pressure and be flexible as operational hours are in line with our center
study operation hours. Start and off times as below: 有一定抗压能力 能适应多变的上班时间(和中心运营时间一致)
Moring shift 9:30am -
6:30pm,
Evening shift 12:30pm
- 9:30pm ,
9:00am – 7:00pm on Saturday and Sunday
Weekend Evening:
12:30am – 9:30pm on Saturday and Sunday
3)Team player and analytical
thinking a must; 能够与团队合作
4)Good command of
English both in oral and written; 良好的英文口头及书面表达能力
5)Good command of
EXCEL/WORD/PPT skills; 熟练的 EXCEL/WORD/PPT 技能
We Offer:
Highly competitive
salary 有竞争力的底薪
Full social welfare
and complimentary medical insurance 完备的社会保险及补充商业保险
Free WSE English
training course 免费华尔街英语培训课程
Professional training
for the position 完善的培训机制
Paid annual vacation带薪年假
签署正式劳动合同,半年合同期,半年后转三年合同
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