Our client is a European luxury electronics company which is most known for their breakthrough technology and innovation. They have a strong footprint in Asia Pacific.

職務說明

You will report to the Regional Customer Service Manager.

• Maintain customer satisfaction by offering quality support in a timely and professional manner
• Responsible for handling enquiries and complaints from customers and business partners i.e. writing emails for troubleshooting, taking phone calls etc.
• Assist in delivering product training to partners and customers
• Liaise with vendors and service providers for quotation, price negotiation, renewal and service provisions
• Be the contact point in managing direct communications with network partners and consult for projects
• Provide support in relation to product set-up and maintenance for both standard and custom projects
• Assist in setups for marketing and sales event by leveraging expertise
• Participate in ad-hoc duties as assigned

理想的應徵者

• Bachelor's Degree in technical engineering or related disciplines
• Solid working experience in technical support / sales support
• Proficient in English and Mandarin (both spoken and written)
• Flexible in problem solving, with excellent customer services skills
• Excellent communications skills and strong interpersonal skills
• A good team player with a 'can-do' attitude and able to work independently
• Knowledgeable in Word, Excel and Powerpoint

福利待遇

If you are looking to partner with an exciting and expanding luxury brand driven by innovation and a unique culture, this is the right job for you. Take the chance to expose yourself within an international environment and a regional role.

", "jobLocation" : { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressLocality" : "台北", "addressRegion" : "台北", "addressCountry" : "TW" } } }