JOB SUMMARY

The Receptionist is responsible for managing the reception area, greeting all visitors and answering incoming calls. This position is also required to support office administration.

KEY RESPONSIBILITIES:

• 
  Manage the reception area, greet all visitors and assist them when necessary

• Arrange Ayi to serve drinks for guests, tidy up meeting rooms & ensure all cups and utensils are cleaned

• Answer incoming calls of general line; screen, direct calls and take messages to appropriate persons

• 
  Work with VM to maintain appearance of reception area and meeting rooms in Tory Burch aesthetic

• Take care of office environment and equipment maintain, i.e. lights repairing,security…etc

• Manage incoming mails and parcels, sort mails and parcels and forward them to appropriate persons; courier delivery coordination

• Office supplies management, i.e. order and refill office supplies, stationeries, pantry supplies to ensure optimal supply…etc

• Control the calendars for the conference rooms and showroom, assist associates with meeting rooms booking

• Hotel, air ticket and transportation booking and travel insurance order for staff’s business travel in accordance with the Company guidelines

• Provide support to special events and meetings held in the office, arrange catering when necessary

• 
  Maintain relation with internal and external business partners, i.e. property , travel agent…etc

• Any ad hoc assignments as required

EDUCATION & PRIOR EXPERIENCE NEEDED

• 
  Diploma education or above

• 2-3 years relevant working experience

• Self-initiated

• Well presented, pleasant and smart

• Good interpersonal skills with passion, proactive work attitude and team spirit

• Excellent communication skills in both English and Mandarin with professional telephone manner

• Proficient in computer skills in Microsoft Word, Excel, and PowerPoint

DESIRED ATTRIBUTES

• 
  Adaptable – Change before you have to

  • Changes course easily – Knows when to be patient and when to push – Works well in the gray – Shows grace under pressure – Owns mistakes and learns from them – Balances multiple priorities

• Entrepreneurial Spirit – Own it

  • Takes initiative, doesn’t wait for direction – Builds for the future – Takes personal ownership and accountability – Is resourceful in getting things done

• Collaborative – No “I” in Tory

  • Is self-aware and open-minded – Integrates the perspectives of others – Is direct but respectful – Communicates cross functionally – Knows when to get people involved and when to make a decision – Takes an inclusive approach

• Client & Brand Focus – Put yourself in Tory’s shoes

  • Passionate about the brand and the work – Creates a transformational client experience – Makes decisions in the best interest of the company and our customers – Focuses on internal and external customers

• Live the Values – Being “Buddy”

  • Keeps the “Buddy Values” alive (Honesty, Kindness, Passion, Humility, Integrity, Compassion, Excellence and Humor) – It’s not just what you do, but how you do it – Contributes to a positive and productive environment

• Functional Expertise – Know Your Stuff

  • Has the skills necessary to perform the job – Keeps current on trends, skills, and practices – Puts learning into practice

• FOR PEOPLE MANAGERS: Team Builder – It’s all about “We”

  • Sets team goals and roles – Develops, motivates and empowers – Delivers constructive and encouraging feedback – Holds people accountable for results – Recognizes high performance

• FOR PEOPLE MANAGERS: Change Leader – Change is the essence of life

  • Challenges the current point of view – Puts changes in context for the team – Executes changes that impact the business – Is proactive and positive – Listens to and keeps the team up to speed

上班地址：会德丰