Receivables Finance Client Services Officer - Hang Seng Bank (HK)
HSBCKowloon Bay, KowloonUpdate time: March 27,2019
Job Description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Receivables Finance Client Services Officer

Global Trade & Receivables Finance

Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.
For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.
We are currently seeking a high caliber professional to join our department as Receivables Finance Client Services Officer.
Principal responsibilities
  • Assist in handling receivables finance transactions relating to processing sections including invoice / cash / prepayment processing
  • Maintain daily operations to ensure a high degree of accuracy / efficiency and meet service pledge requirements
  • Ensure the Group’s/Bank’s internal control standards and compliance policy are firmly maintained
  • Handle internal/external customer enquiries in an efficient and professional manner
  • Monitor and report any irregular / suspicious transactions and take appropriate timely actions to protect the Bank's interest

Qualifications

Requirements
  • University degree in a related discipline OR other relevant qualifications
  • Work experience in receivables finance and / or trade finance preferred
  • Strong self-motivation and ability to work independently
  • Good communication, interpersonal and analytical skills
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

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