ABOUT THE ROLE

Interior Define is seeking a new team member to play a key role in expanding our brand story by joining our Supply Chain team in Asia. We are looking for a passionate individual who is excited to grow, innovate and disrupt the home furnishings industry through a transformative experience.

The ideal candidate is eager to help us expand our brand, and to create a unique customer experience that far exceeds the uninspired, traditional furniture buying process. We are a fast-growing, start-up reinventing the way people shop for custom furniture (beginning with sofas).

GENERAL QUALIFICATIONS

• You are excited about joining a team that is building an innovative brand, that prioritizing an elevated customer experience

• You have experience working on (and potentially managing) a team and can cultivate collaborative team growth and development

• You have great communication skills and the ability to work with a distributed team (Asia and US)

• You know how to manage a project end-to-end and can keep team members on stringent timelines throughout that process

• You adapt to each situation quickly and are able to drive full ownership of your work.

• You jump in and you solve problems. You are able to troubleshoot quickly, but also know the right times to ask for help

• You look for opportunities to make things better and faster (without compromising quality)

• You are a team player and are capable of empathizing with others. You consider yourself to have an above average “E.Q.”

RESPONSIBILITIES

• Proficient in English at a level to speak, read and write

• Work directly with both China suppliers and US colleagues

• Drive continuous improvement plan on quality system and production process

• Provide timely relevant statistics or reports for management reference

• Perform In-process inspections at suppliers manufacturing facilities, document supplier non-conformances and initiate Supplier corrective actions requests as necessary

• Perform final inspections of each shipment at supplier manufacturing facilities, validating implementation of suppliers’ corrective actions

• Serve as a Lead on defective goods analysis and development of preventive measures

• Provide all relevant support throughout new product development (NPD) and production phase

• Work with suppliers to have pre-production meeting for any new launched products, perform PPAP during new product pilot production in supplier facilities. Correct any discrepancy between original design and actual products.

• Investigate and determine root causes and implement corrective actions for supplier non-conformances and manufacturing issues.

• Fully understand and translate engineering and quality specifications to suppliers. Assure that the specifications are fully understood and adhered to by all suppliers.

• Ensure that existing inspection and electronic database systems are accurate and functioning properly.

• Drive continuous product improvement through the use of quality systems to identify quality improvement needs, work with suppliers to drive execution of key quality improvements.

• Provide Quality Support at supplier facilities.

• Review SCARS for true root cause and effective corrective actions

ABOUT THE CANDIDATE

We are seeking a highly motivated individual who is excited about growth with the following credentials:

• Bachelor’s degree in Engineering, technical or science

• 3 Years experience working in an international company in quality

• Previous experience with American companies is required.

• Very good English communication skills and fluent in Mandarin

• Good computer software operational skills

• Good understanding in reading engineering files, specifications and prints

• Knowledge and understanding of quality, compliance regulations, and product

• Knowledge and understanding of textile or tooling, engineering, manufacturing

• Good reasoning ability and decision maker

• Good Excel and Office software application capability

• Good oral and written English, a clear and effective communicator

• Working Knowledge and experience of supply chain in Western company is a must and administration experience is preferred

• Well organized, patient, smart and Co-operative

• Willing and able to work under pressure and overtime

• You are self-directed and willing to learn new things, ask questions, and promote customer experiences

Great to have

• Retail project management experience

• Knowledge about design and furniture

• Proficiency in Excel

• Experience with the customer service platform Zendesk

上班地址：广发路48号401室