Eaton’s Commercial & Residential Distribution Solutions Division is seeking a Quality Improvement Technician for its Marina Power & Lighting operation in Williamsburg, VA. Position Overview: This Quality Improvement Technician is responsible for leading Williamsburg Eaton - Marina Power & Lighting quality control/ process improvement program. Collaborating with all functions to drive continuous improvements across the business through LEAN tool implementation, (e.g. lean six sigma, continuous improvement framework, 5S+, Kanban, Standard Work etc.) helping to meet and exceed business goals. Utilizing the business Quality performance to help drive significant operational improvements. Ensures that policies and procedures regarding all aspects of quality assurance and improvement are rigidly adhered to during all manufacturing processes. Ensure compliance to customer quality requirements and work with Engineering and the customer on quality issues reported in the field. Work on inspection, corrective action, returned materials, CQM, internal audit activity, and other documentation processes as needed for the operations. Continual focus on initiatives pertaining to Assembly Standard Work, CONC reduction, and change control. In this function you will: Ensure that the quality management systems are established, implemented, and maintained. Execute the quality strategy and assist in driving continuous improvements Responsible for coordinating all change control processes within the business. Managing the review, approval, and execution levels of all changes Manage monthly quality metric reporting (WISPER assessments). Engage in activities related to Quality, including 8D’s, Kaizen events, BPI’s, and other problem-solving activities driving immediate solutions. Manage all ISO document control processes per ISO-9001 requirements. Leading the Eaton Quality Management System, ELSS, & EBE as components of the EBS, including all assessments and processes. Support the deployment and implementation of specific initiatives aimed at improving Quality and Operational Excellence; promote continuous improvement activities. Lead the warranty review process and identify opportunities for reducing CONC. Collaborating with other functions divisional Quality teams and assisting with field campaign documentation Lead teams within the organization to implement significant process improvements and develop plans to meet future process needs. Apply knowledge of lean production systems to improve manufacturing process and meet manufacturing growth requirements. Lead efforts around Quality and OPEX training for all manufacturing personnel in support of impactful continuous improvement with metric performance. Perform product/process audits as well as internal quality audits. Team with engineering and suppliers for resolution of deviation, new product development (PROLaunch) Qualifications Required (Basic) Qualifications: High school diploma or GED. Minimum of 1 year of experience in Quality and/or Manufacturing. Must be legally authorized to work in the United States without company sponsorship now or in the future. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Williamsburg, VA will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation. Preferred qualifications: Good communication skills, written and verbal Good problem – solving skills Minimum of 2-5 years of experience in Quality and/or Manufacturing. Training, experience, and/or certification in problem solving tools and techniques (8D, corrective and preventive action, 5-why analysis, fishbone/ Ishikawa diagrams, error-proofing/ poka-yokes). Prior experience with ISO 9001-2015 Strong communication skills, written and verbal. Strong computer skills, specifically Microsoft Office. Lean Six Sigma knowledge As a contractor with the Federal government, Eaton is subject to the Executive Order mandating COVID-19 vaccination. As permitted by applicable law, the candidate(s) hired under this posting must provide evidence of full vaccination as defined by CDC guidelines, or request a medical, pregnancy or religious accommodation exempting them from the requirement. Vaccination status will not be verified until after an offer of employment is provided, and candidates may also request a medical, pregnancy or religious accommodation at that time. Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com #LI-JM3 What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Operational Excellence Region: North America – US/Puerto Rico Organization: ES CRDS RESI Residential Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: No