Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

ABOUT ABBOTT DIAGNOSTICS:

The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.

Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.

Our location in Lake County, IL currently has an opportunity for a Quality Assurance Professional.

WHAT YOU’LL DO

The Quality Assurance Professional with Abbott Diagnostics is Responsible for implementing and maintaining the effectiveness of the quality system.

Quality System: Understands, implements, and maintains the quality policy. Ensures compliance to and is able to demonstrate knowledge of site level policies and procedures.

Post Market Surveillance – Complaint Investigator

• Perform timely Customer Complaint handling including administration, investigation and approval, collecting additional information from Technical and highlighting any issues to management.
• Tracking and review of Post Market Surveillance data, highlighting any issues to Technical and Management.
• Supporting and working closely with the Laboratory, Technical, Regulatory and Quality departments. Should issues arise immediately flag and communicated to management in a timely manner.
• Support of Internal and External Audits. 
• Support initiation of Quality Holds, Risk Evaluations, Trending, QPI’s and Quality Communications.
• Support Global PQA for above activities or projects as they arise.  

EDUCATION AND EXPERIENCE YOU’LL BRING

Required

• Bachelor’s Degree, preferable in the life or physical sciences or closely related field or sufficient related and transferable experience 
• 5 years of experience in a quality or technical area; or clinical laboratory; Knowledge of regulations and standards affecting IVDs and Biologics is preferred.

Preferred

• Medical device or in-vitro diagnostics experience strongly desired
• Strong technical communication and comprehension skills, both verbal and written.
• Demonstrated ability to prioritize workload and basic project management skills.
• Complaint investigation experience

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

• Training and career development, with onboarding programs for new employees and tuition assistance
• Financial security through competitive compensation, incentives and retirement plans
• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
• Paid time off
• 401(k) retirement savings with a generous company match
• The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.