Key Responsibilities:

• Support and monitor Quality Assurance Framework and Practice for all CX IT development approaches.
• Assist QA Practice Lead in ensuring projects and PI’s executed adhere to the Cathay Agile QA Practice.
• Provide expertise on Testing Execution and Software Quality Assurance to project and Agile teams.
• Provide assistance and support to project and Agile teams in identifying quality risks and issues.
• Track various quality measurement (KPI*) to analyze quality risks and issues.
• Assist QA Practice Lead to conduct audits against project and ART QA activities regularly.
• Assist QA Practice Lead in providing uplift trainings to both functional and non-functional testing.
• Ensure vendors’ deliverables are high quality and compliant to CX policies and standards.
• Work with IT and BU to identify opportunities on process improvements and testing management to improve the overall quality.
• Collaborate with other IT domains to drive business and technology innovation.
• Keep abreast of the latest trends in enabling technologies (e.g. Cloud Computing, Blockchain) and software testing.
• Maintain the operation of QA Community of Practice.