Program Operations Manager, Core Seller Experience
AmazonShanghaiUpdate time: August 17
Job Description
Sales Operations Manager, Central PMO
Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, significant amount of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 19 overseas marketplaces, and supporting local Sellers’ success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.
Amazon Global Selling is looking for a dynamic, highly motivated Sales Operations Manager to join the central PMO team. The ideal candidate is eager to lean to customers, has a track record of success at driving results, partnering cross functionally, and has best-in-class oral and written communication skills.
As a Program Operations Manager, you will identify & address customer pain-points by working with a cross-functional team (both internal & external) to create/execute/optimize SOPs and to support the new product/solution launches. You will be able to build accurate forecasting, metrics, and reports to ensure results.
This is a unique opportunity to play a highly visible role in an exciting and fast paced business, make history, and have fun!
Responsibilities:
1. Partner with program/product leaders to develop strategy and set goals to drive product Seller adoption.
2. Work cross functionally with stakeholders to manage business operations process, including pipeline/leads management, performance management, and reporting.
3. Utilize Excel, SQL, Quick Sight and etc. to manage data to determine target Sellers for new product adoption. Conduct forecasting by recognizing past data & trends.
4. Dig into data to reveal new opportunities, or uncover driver of a challenge
Key job responsibilities
1. owns team WBR data set
2. owns domain related product launch execution
3, owns domain product adoption driving with business team
4. drives domain review business rhythm
5. partner with domain PM to support annual planning cycle operations
Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, significant amount of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 19 overseas marketplaces, and supporting local Sellers’ success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.
Amazon Global Selling is looking for a dynamic, highly motivated Sales Operations Manager to join the central PMO team. The ideal candidate is eager to lean to customers, has a track record of success at driving results, partnering cross functionally, and has best-in-class oral and written communication skills.
As a Program Operations Manager, you will identify & address customer pain-points by working with a cross-functional team (both internal & external) to create/execute/optimize SOPs and to support the new product/solution launches. You will be able to build accurate forecasting, metrics, and reports to ensure results.
This is a unique opportunity to play a highly visible role in an exciting and fast paced business, make history, and have fun!
Responsibilities:
1. Partner with program/product leaders to develop strategy and set goals to drive product Seller adoption.
2. Work cross functionally with stakeholders to manage business operations process, including pipeline/leads management, performance management, and reporting.
3. Utilize Excel, SQL, Quick Sight and etc. to manage data to determine target Sellers for new product adoption. Conduct forecasting by recognizing past data & trends.
4. Dig into data to reveal new opportunities, or uncover driver of a challenge
Key job responsibilities
1. owns team WBR data set
2. owns domain related product launch execution
3, owns domain product adoption driving with business team
4. drives domain review business rhythm
5. partner with domain PM to support annual planning cycle operations
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