Great that you're thinking about a career with BSI!

Purpose of the position

The role is to provide administrative support to the Knowledge Solution Product team, thereby enabling the successful deliver of commercial and customer outcomes.                                         

Key Responsibilities & Accountabilities

• Schedule and co-ordinate team meetings and workshops
• Action tracking - Progress chasing of status information with project managers and other teams delivering work for the Product team
• Tracking of team documentation/reports and ensuring they are complete and filed appropriately
• Consolidation of product reports and presentations for project/programme meetings
• Document management and version control of product related documents
• Managing the Purchase Order’s and tracking the progress of approvals for these.
• Supporting Product meetings by effectively gathering Actions and Progress from these.
• Capturing and tracking customer and Sales queries that come through to the Product team
• Liaise with various internal departments (finance, marketing, sales, IT)
• Provide general administration support to the department as and when required by management.
• Undertake specific project work as and when required by management.

Key Performance Indicators

• Programme reports updated weekly to accurately reflect information from project and product management teams
• Customer, Sales and Product raised issues logged, tracked and chased
• Monthly team report successfully completed on time
• Managing the scheduling of product and Product team meetings. Creation and distribution of meeting minutes including agreed actions

About You

• Excellent administration, planning and coordination skills.
• Interest in the management and organisation of multiple activities.
• Flexible attitude to work tasks.
• The ability to prioritize and plan work effectively
• The ability to organise tasks and execute these tasks in the specific timeframe
• The ability to meet deadlines

Our Excellence Behaviours: Customer Focus, Accountability, Respect, Communication, Achievement & Leading and Managing others