Technical Product Owner – Contenta Publishing Suite

Location: Wakefield, MA

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

The Opportunity:

We are looking for technical rock stars who can work at creating visionary capabilities for the next generation of solutions for delivering innovative capabilities for technical maintainers servicing some of the most technically advanced assets in the world. If you can create, articulate and sell a value-based vision to others from customer executives to individual developers, outline that vision in tactical terms for developers to guide their efforts as they make your vision a reality, then we would love for talk to you about building the next generation solution for our global clients!

Our Contenta Publishing Suite is deployed by some of the largest corporations and military agencies across the world! We allow for the documentation of technical information to support everything from the most recent and advanced aircraft and ships to other complex assets. We are in the process of developing the next generation of capabilities for our global customers to take advantage of emerging concepts such as predictive maintenance, AR/VR, Machine Learning, guided assistants and other advanced technologies.  

If you are enthusiastic about Content Management and Cloud Deployment techniques, understand support and/or maintenance strategies for complex equipment, have a strong background in products and technologies for enterprise cloud solutions, and like to create innovative products and solutions, this could be the ideal opportunity for you.

The Technical Product Owner serves as the proxy between product management and the Agile development team members. Working as part of the Agile team, they will own the solution deliverable, define and prioritize the developers activities, establish story acceptance criteria, drive content via prioritized user stories, obtain validation and accept stories, ensuring that the solution effectively addresses overall program priorities while maintaining technical integrity. This role is a senior Technical Product Owner who can work independently interfacing with other Technical Product Owners, Product Managers, Cross-Functional Team members, and internal and external customers.

The Contenta Publishing Suite is an industry-proven publishing solution for managing and delivering technical content in the Aerospace and Defense domain. We are building the next generation of knowledge solutions to enable our customers to move into the future. Your opportunity will be to influence the overall vision, detailed roadmap and ensure that our path stays consistent with the latest in research and development for next generation architectures and business capabilities.

Read more about the Contenta Publishing Suite on our website: https://www.rws.com/content-management/contenta-publishing-suite/

 

What you’ll do:
Technical Product Ownership

• Work as part of the agile team, including Product Managers, other Technical Product Owners, UX and Architects in facilitating the processes, practices and principles necessary to delivering outstanding business value and an exceptional customer experience with the latest technology innovations.
• Lead continuous market research and assessment activities to ensure the team and our roadmap is aligned to the market opportunities, and able to react quickly to changing market dynamics.

Actively participate in the SAFe Program Increment Planning process, including:

• Support Program Backlog Refinement.
• Support preparation of value-based presentation materials critical to the release planning process.
• Support the prioritization of Features to ensure business alignment.
• Work in close partnership with assigned Agile Teams, providing business and customer context to the development planning activities.
• Lead the definition of User Stories and Story Acceptance Criteria in partnership with the Agile Team.
• Lead User Story prioritization.
• Support the Agile team in the process of Story sequencing, sprint loading, and estimation activities.

Actively support the Agile Team during iteration planning including:

• Lead the ongoing refinement of the Team Backlog, including
  • Adding new stories or removing stories no longer applicable to the release.
  • Story Prioritization.
  • Sizing of stories.
• Lead story refinement and elaboration, ensuring stories are clear, unambiguous and ready for the team to work on.
• Own definition of story acceptance criteria.
• Accept the final iteration plan during the iteration planning meeting.
• Balance team capacity at the sprint level across % breakdown of new stories, refactoring, improvement activities, and technical debt reduction.

Program Increment and sprint Execution:

• Attend Agile Team ceremonies including Daily Stand-ups or Retrospectives as needed.
• Actively manage impediments raised by the team that may impact velocity, quality, or value.

• Facilitating the sprint demo.
• Accept stories into the backlog, including validation that the story meets its acceptance criteria and definition of done.
• Participate in the Retrospective, working across teams to define and implement improvement stories that will increase the velocity and quality.

What you need to succeed:

Concept and Product Development:

• Ability to communicate the product vision to help drive the product team towards value.
• Demonstrates empathy and understanding for customer needs and expectations.
• Acts as the content authority for the program backlog; is respected and demonstrates servant leadership in driving the product vision.
• Validates early and often with customers, prospects, and industry experts.

Technical Competency:

• Strong Technology and Solution Domain expertise and insight on pending market shifts.
• Strong knowledge and experience in current cloud, web, and client/server based architectures and solutions.
• Strong knowledge and experience with a breadth of modern languages and technologies – e.g.  Cloud (Docker/Kubernetes/AWS/Azure), Web Servers (IIS/Apache/Tomcat), Microservices (Java/Spring Boot/NodeJS),  UI technologies (HTML5/CSS/React/Angular/JQuery/JavaScript), Mobile (iOS/Android), Databases (SQL Server, Oracle, MySQL), XML (XSD, XSLT, XSL-FO).
• Experience in Aerospace and Defense industry and knowledge of S1000D.
• Able to serve as a critical voice in the decision process and the leadership of the product.
• Exchanges product and technical ideas with the product team; influences technical strategy.

It would be a plus if you have:

• In-depth understanding of overall market and segments, and the impact of changing market conditions and forces.
• In-depth understanding of competitor products and alternative solutions.
• Understanding of knowledge graphs, semantic knowledge models and/or AI/ML, IOT, Voice technologies and other emerging technologies.

Bachelor’s Degree or global equivalent in Computer Science or related field preferred.
Typically, 4 or more years in a senior developer or technical product owner related role. Will typically have worked as technical product owner, technical lead, or senior developer with exposure to product management and product marketing.

Benefits:

• Amazing benefits. (Seriously!)
• Infinite training, professional development and personal growth opportunities.
• The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
• Smart, engaged co-workers, a culture of diversity, innovation and opportunity.
• Great work life balance

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

RWS is an Affirmative Action Employer.  Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status.  For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

To all recruitment agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.