Functional Area Definition Responsible for closing direct sales ofproducts and/or services in order to meet individual/team quotas andthe organization's business objectives. Creates, monitors and reviseslead generation plans to generate a substantive sales opportunitypipeline. Responsible for inbound and/or outbound sales calls directlyfrom/to prospective and/or existing customers. Responds to customerquestions and takes orders. Effectively builds rapport with customersby probing for needs and recommending appropriate solutions. Achievesmonthly, quarterly, and annual sales objectives, while ensuring theoptimum customer experience and satisfaction by following establishedprocesses and procedures. Job Family Definition Promotes and sellstechnical and/or nontechnical products and/or services and solutionsdirectly to current and new end customers. Informs customers of newproduct/service introductions and prices for such. Creates, monitorsand revises lead generation plans to generate a substantive salesopportunity pipeline. Produces revenue in line with the organization'sand individual targets/quotas. Sells a portfolio of products and/orservices including more than one of the job sub-groups below.