Position Description: As part of Lenovo’s global HR team, the Payroll Operations Agent is responsible for the day to day administration and delivery of payroll for Lenovo European employees. This includes payroll processing, administration, and employee inquiry management and issue resolution. The Payroll Operations Agent will work with our external payroll vendors, Lenovo Businesses and HR functions to ensure the effective delivery of end to end employee payroll processing and query management. The role is responsible to upload payroll related data onto the required Payroll Vendor online tool, downloading of the payroll outputs, distribution to the relevant individuals or teams within the Lenovo Business, and approving local payroll. This position will also work as part of a Global Project Team for transitioning to new outsource provider and will have a key role in system testing, feedback, process development and documentation. Duties include: • Accountable for responding to the employee and providing the resolution of the payroll queries and issues. • Partner with new Payroll Vendor, current HR Outsource Vendor and Lenovo Finance teams and liaison with Vendors to resolve queries on behalf of Lenovo Finance. • Ensure all payroll query responses are dealt with in a timely manner, where required follow up with vendors or escalate to Payroll Team Lead. • Follows all payroll processes. • Use payroll tools and prepare appropriate payroll calculations to ensure proper payroll processing The Payroll Agent will work with a team and report to a team lead on site in Lenovo’s office in Bratislava. #### Position Requirements: •1 – 3 years Payroll Operations experience for European countries is required •Must speak, read and write English fluently.  French or German language skills are highly preferred. •Some experience in Service Centre environment and / or HR & Payroll Outsource Environment preferred Some call handling experience, ideally in an outsourced environment, is preferred •Experience with end to end payroll processing  including: time management, leave administration, registration, pay processing, payroll taxes, reporting, and Experience dealing with payroll queries and issues from employees •Must be customer-focused and comfortable working with a diverse group of people •Good relationship management, negotiation and facilitation skills •Familiar with MS Office suite, particularly Excel, PowerPoint and Word •Preferably with SAP end-user experience •Degree preferred Base gross monthly salary from 1150 EUR, based on experience up to 1950 EUR + variable part 12% of your annual earnings What Lenovo can offer you: • 3 sick days per year • Additional vacation days • 100% sick leave compensation up to 2 months per year • A broad selection of soft / hard skills trainings and individual mentoring • Employer contribution to the Third Pillar Pension System Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. About Lenovo Lenovo is a $46 billion global Fortune 500 company and leader in providing innovative consumer, commercial and enterprise technology. Our portfolio of high-quality, secure products and services covers PCs, workstations, servers, storage, smart TVs and a family of mobile products like smartphones, tablets and apps. Everyone here at Lenovo is an integral part of the company, working together, across continents, cultures and innovations, all comprised in a friendly, fast-paced, work environment that focuses on one common goal: to be known as the best in what we do. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.