Job Duties:

• To provide helpdesk service to computer end users;
• To carry out on-site support and provide recovery action according to prescribed procedures;
• To assist in workstation or networked equipment setup, scheduling and monitoring computer equipment installation/relocation and perform site preparation work;
• To provide logging and assist in preparing statistics and reports;
• To maintain inventory records of end-user computer hardware, perform physical checks and maintain procedure manuals and documentation;
• To perform system administrative tasks such as user account administration according to prescribed procedures;
• To install and test hardware and software, and any other system tools; and
• To carry out any other duties as assigned by the supervisor.
  
  

Job Requirements:

• Have level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in HKDSE or equivalent
• 24 months of experience in PC LAN Support and Windows 7/8/10
• At least 2-years work experience in Government
• Good communication and interpersonal skills
• HK permanent resident is required