Responsibilities:

• Reconcile and audit orders to customer contracts / purchase orders.

• Ensure orders and change orders are booked in accordance with Coherent’s global bookings, SOX and revenue policies.

• Review sales order packets for completeness and accuracy.

• Enter and Book orders in the global Oracle ERP System including service contracts.

• Work closely with Finance, Planning, Manufacturing Operations and Shipping to ensure terms and conditions are properly met.

• Interface with customers, Sales and other departments to address and resolve issues related to bookings.

• Ensure on time bookings.

• Provide timely order status and tracking information to internal and external customers.

• Work with key account Sales and Services engineers on all levels of support for external customers.

• Manage and resolve backlog issues including order hold release, product configuration issues, item number discrepancies and purchase order requirements.

• Provide month end and quarter end support as needed to achieve corporate goals.

• Participate in projects and goals to support Department and Corporate goals.

• Process post sale service orders and RMA’s for replacements and depot repair orders in via the Oracle CRM system.

• Process and coordinate internal product purchases and transaction management for fulfillment of in-direct sales through our China distribution inventory.

• Communicate and coordinate shipments and deliveries with our international and domestic freight forwarders.

Requirements:

• Excellent English skill including speaking, listening, reading and writing.

• More than 5 years working experiencing in Order Management and ERP system.

• Good skill of Microsoft Office.

• Good communication skill.

• Exceptional team player.

上班地址：融科资讯中心B座