Operations Manager – Children Indoor Amusement Center
Fullhouse World Management Company LimitedWong Tai SinUpdate time: September 22,2019
Job Description

 

Responsibilities:

 

  • Fully handle the business planning and operations of a new children indoor amusement center located inside a major shopping mall.
  • Responsible for all operations aspects including construction project follow-up, play equipment handling, facility maintenance, staff hiring & training, customer servicing and and membership program.
  • Full P/L responsibility including budgeting, revenue drive initiates and cost controlling.
  • Develop marketing and promotion plans, work with potential partners for any joint promotion opportunities.
  • Provide high-standard customer serviceto encourage repeat customer visitations, and handle diplomatically customer inquiries and complaints.
  • Develop group business for the amusement center, such as corporate and school bookings, private or birthday parties, and develop educational programs for students and childen customers.
  • Conduct market researchand competitive analysis from time-to-time, and based on the evaluations to develop new products and service programs.

 

Requirements

 

  • 2-3 years experience in managing and operating children amusement centers, theme park or family related entertainment facilities.
  • Experience in developing operation and customer service procedures, and membership program setup.
  • Understand the latest market trend in family amusement business, children play equipment and children training programs.
  • Strong in leadership, business plan execution and staff training
  • Passionate in children entertainment products & services, and eagerness to become a part of this fast growing business.

 

Interested parties please send full resume with the date of availability and expected salary to us by clicking ‘Apply Now’

For more information, pls. visit our website at www.fullhouseworld.com

*We are an equal opportunity employer and welcome applications from all qualified candidates.Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request. *

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