Job Descriptions:

Operation Manager / Operation Lead - Regional/Sector

Key Accountabilities:

• Health, Safety & Environment：Take full responsibility for sites HSE, complete and implement all relevant HSE procedures, including HACCP, Risk Assessments, accident and incident reporting, HSE training. Consult and co-operate with Clients on HSE matters.

• Client/Consumer Sales and Marketing: Development of strategic client relationships, deliver the profit for the region through leading the Unit Teams in delivery of their financial targets. Support to Sales activity and retention strategies.

• Ensure the Unit profit of the restaurants. Review trends and adjusting consumable spending accordingly. Deliver budget and comply. Review on a weekly base with all Operation Manager the finance and projection of their P&L.

• Review unit and contract performance, communicate strategy, identify improvements and ensure contract compliance to exceed client expectations as well as customer satisfaction.
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• Participate to develop a culture of measuring the impact of each action in terms of dollar value consequences.
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• Develop the financial commitment of the associates with a dynamic learning process increasing their capabilities to understand their financial figures and their abilities to take the most accurate decision.
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• Ensure the Cost of Food and Labor. Review trends and adjusting consumable budgets accordingly. Deliver budget and comply.

• Team growth and development：Implement strategies to develop, train, maintain and motivate workforce to deliver business requirements. Supervise and support team members’ development by providing training and coaching.

Qualification Requirements：

• Bachelor Degree or above
• Minimum 5 years of solid operation management experiences in Catering or related industry.
• Extensive experience of Sales, Marketing or business development experience with a proven track record of success.
• Ability to maintain and build effective business relationships with customers, management staff and co-workers.
• Strong cross-functional skills to effectively work with multiple colleagues, manage conflict, and achieve desired results.
• Strong verbal and written communication skills in English.

上班地址：天钥桥路333号腾飞大厦12楼