Process Improvement Responsibilities

• Provide process recommendations to address and resolve business issues for a specific business group

• Recommend business process improvements, design processes, provide solutions using Oracle ERP

• Research tools to identify those that can best help serve the needs of clients


Operations Support

Under the direction of the Manager – Finance Business Systems, perform the following responsibilities on-going for production support in specific geographic areas of Knowles:


• Provide production Support and Administer Oracle ERP modules Accounts Receivable, Accounts Payable, General Ledger, Fixed Assets, Costing

• Provide Customer Master, Pricing Support for Finance, Sales & Marketing team.

• Gather new process changes, reporting requirements, perform feasibility analysis and provide recommendations

• Work on prioritized requests, develop functional design documents, create test plans, work with development team in developing, perform regression testing, conduct user acceptance testing and training

• Oracle configuration and setup for modules Accounts Receivable, Accounts Payable, General Ledger, Fixed Assets, Costing

• Validate Oracle responsibility access as per SOX compliance rules and approve

• Participate in developing and executing Oracle training programs to increase the Oracle awareness in the regions
• Participate in implementation, testing and training of Oracle software upgrades.
Experience and Skills Required.
• 10+ years of Finance experience
• 10+ years Oracle application experience with the following Oracle modules:
• Accounts Receivable,
• Accounts Payable,
• General Ledger,
• Fixed Assets,
• Costing
• Expertise with configuration and setups for Oracle Finance modules
• Must have completed at least 2 full Oracle ERP implementations from beginning to end as either a business analyst or a functional leader implementing Finance modules.
• 5+ years prior experience in lead support of software applications.
• Demonstrated skill in preparation and maintenance of implementation documents.
• Knowledge and familiarity in underlying Oracle ERP applications database architecture, as well as Oracle database and development tools (PL/SQL, SQL Plus, Forms, Reports).
• Working knowledge of software development and support methodologies.
• Must be proficient in running SQL scripts for data analysis and validation
• Must be proficient in Oracle Discoverer and BI tools
  

Personal Attributes

• Strong written and oral communication skills

• Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly

• Strong systems/process orientation with demonstrated analytical thinking, organizational skills and problem solving skills

• Ability to work in a team-oriented, collaborative environment

• Willingness and ability to train and teach other developers

• Ability to facilitate meetings and follow up with resulting action items

• Ability to prioritize and execute tasks in a high-pressure environment

• Strong presentation and interpersonal skills

• Ability to work effectively in a multi-cultural environment, and to lead and influence cross organizationally with and without direct authority

Formal Education 1. Bachelor degree in related field or equivalent experience.




职能类别： 技术支持/维护工程师

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