Are you a night owl.... then we have the perfect role for you!

Main Purpose of the Job

Assist in the day-to-day operations of the Portering and Housekeeping departments during night time including lobby services and security functions, ensuring that standards are maintained in these areas, efficiency evident and customer’s needs met.

Key Duties

• Public Area Cleaning including conference facilities
• Assist with guest luggage including Tour Group members luggage
• Assist operations of Housekeeping department during night time including lobby services.
• Prepare and Deliver Room Service Orders as requested
• Ensure that standards are maintained in these areas, efficiency evident and customer’s needs met.
• Ensure messages and faxes are delivered with the utmost urgency.
• Message boards updated daily and aware of function requirements.
• Ensure the security of keys and public / back of house areas at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor
• Liaise with Front Office and Maintenance regarding any maintenance issue ensuring guest requirements are met.
• All guest property in storage, long or short term, duly documented and cared for.
• When guest report lost property take all relevant information and pass on to housekeeping.
• Any other reasonable request as required by your Supervisor or Hotel Management

Part Time (Minimum 8 hours)

• Motivated
• Organisational Skills
• Proactive
• Takes initiative
• Ability to work under pressure
• Be flexible and available to work on a rotating roster
• Enjoy being innovative and creative with a passion for delivering customer service
• NZ citizen, permanent resident or hold a current and valid work visa/permit.

• Staff meals while on duty
• Uniform provided & laundered
• Accommodation discounts & Free Anniversary Stay
• Discounted benefits throughout Accor
• Staff celebration & tenure recognition
• Bring your mate to work – program
• Employee Assistance Program
• Fantastic career growth opportunities
• On-going training, learning and development