Responsibilities:

? Assess the quality and performance of the global network infrastructure (WAN and LAN) and its constituent systems to drive continuous improvement.

? Leading and reporting on “post mortem reviews” in case of infrastructure failures and developing improvement plans for approval by management.

? Effective execution and promotion of adherence to established core processes within the Service Delivery and Operations teams (Change Management, Incident Management, Problem Management).

? Manage contracts with suppliers and partners managing these to ensure compliance with the contractual terms and conditions and service level agreements.

? Mentor Client Service Support and Level 1 personnel to ensure maximum first line resolution for IT and security related incidents.

? Promote and participate in the development of end-user awareness training.

? Develop and document detailed instruction to install and upgrade the iOS and hardware products within the Service or Project delivery.

? Evaluate, test, document and recommend enhancements/changes to the current IT Infrastructure Architecture.

? Configure, install and deploy infrastructure security systems and software.

? Rotation 2nd Level on-call support 24x7. Remote and on-site support required solving critical problems in a timely fashion. Maintain expert knowledge on common-used concepts, practices and procedures within the domain of expertise.

? Assess the likelihood and impact of potential technological/human vulnerabilities and recommending appropriate actions.

? Problem determination and resolution during Service Launches, and post implementation

? Developing strategies to keep environments up-to-date as required.

? Maintain close relationship with product vendor to maximize product benefits for Tenneco.

? Actively train, coach and transfer product knowledge to the organization (both technically as functional).

Requirements:

Education:

Higher education

Work Experience:

+ 4 or more years in directly relevant practical experience in network (LAN and WAN) procedures and hardware, information security best practices, both on policy and infrastructure level. Experienced with various security technologies and concepts like firewalls, IPS’es, routers, switches.

Voice network (telephony) experience a plus.

Certificates:

Desireable:

o Certified Information Systems Security Professional (CISSP)

o CCSE (Checkpoint Certified Systems Engineer)

o Cisco Certified Network Associate (CCNA)

Skills:

Personality and Values:

• Be able to work independently
• Team player with a positive attitude
• Pragmatic and solution driven
• Proactive in addressing issues , Problem solver
• Have an analytical mind, skills and diagnostic skills
• Understand and create long term vision/expectations
• Willing to travel abroad when needed
• Flexible in working hours to adapt to the global organization needs
• Do not see problems, only issues and opportunities.
• Ability to work comfortably in varied settings from executive offices to plant workstations.

Skills and Experience:

• Time Management skills, Team worker , Ability to work in a very disciplined project mode
• Ability to coordinate, troubleshoot, and support through different time zones
• Excellent Problem Solving skills
• Decision making skills, Leadership skills
• Risk management skills, Coaching skills
• Presentation skills, Change management skills
• Role model behavior skills, Stress Resistant

Technical

• Expert knowledge of networking best practices, both on policy and infrastructure level.
• Experienced with various security technologies and concepts like firewalls, IPS’es, routers, switches.
• Continuously seeking improvement in end-to-end quality and efficiency.
• Business / services oriented.
• Works under minimal supervision.
• Ability to solve highly complex technical problems.
• Ability to interact with personnel at all levels from Business/Service Units, including development & technical counterparts.
• Flexible in working hours to adapt to the global organization needs.
• Demonstrated ability to manage and supervise a technology team through all phases of the technology life cycle, including requirements definition, architecture design, conversion and testing.

Language:

Excellent written and verbal communication skills in English. Ability to communicate in other languages is a plus.

上班地址：经济开发区环娄路236号

天纳克中国
天纳克自1995年进入中国市场，历经二十年的发展，成为了这个新兴汽车市场汽车零部件行业中的佼佼者。2014年，天纳克中国已发展成为一个年销售额超过10亿美元的企业。天纳克中国总部位于上海，在北京、上海、大连、广州、重庆、长春、苏州、成都等19座大中城市建立了制造工厂，并拥有天纳克全球三大研发中心之一的天纳克中国技术中心。
我们的产品线主要划分为驾乘性能及空气净化两大类，主要产品包括减振器、悬挂系统、橡胶件产品、三元催化净化器、消音器、歧管、选择性催化还原系统（SCR）、柴油颗粒过滤器（DPF）、柴油氧化催化器（DOC）等。驾乘性能产品品牌"蒙诺"、"万里路"、"韧冲"和空气净化产品品牌"华克"等被广大客户所熟知及认可。我们的客户涵盖了众多的国内外知名整车制造厂商，如一汽大众、上海大众、上海通用、长安福特、北京现代、东风日产、郑州日产、北京奔驰、一汽丰田、沃尔沃、华晨宝马、长安铃木、上海汽车、吉利汽车、长城汽车、一汽解放、神龙汽车等三十多家汽车厂商。
除了汽车零部件，天纳克中国正致力于新型高端技术的研发，主要应用于商用交通、船机等领域，为天纳克中国进军新的市场、开发新的客户提供强大的技术支持。同时，随着全球各地空气净化法规及标准的不断提高，我们相信中国特色的解决方案在不久的将来一定会在天纳克全球市场中异军突起。
在天纳克中国的企业文化中，人才始终是企业最主要的核心竞争力。公司为内部人才的培养和发展制定了一系列的措施和制度，为员工创造良好的学习和发展环境。自2008年至今，天纳克中国连续获得年度中国***雇主、***人力资源典范、***薪资福利典范等光荣称号。