Responsibilities:
Negotiate new national contracts with Metro CTG customers on Chain business setting within the Metro defined strategy, and re-negotiate existing national contracts on an annual basis.
Instruct, Tutor, Mentor and coach the team of Store Field Operation(when necessary)
Support, evaluate and control the way of working of Store Field Operation
Maintain In-depth knowledge of market (customer, competition, etc.) and Metro solutions
Develop Key Account action plan for the country (monthly)
Conduct business reviews with Regional Field Operation Manager, Regional Store Managers and relevant managers (monthly) to take/ adjust actions.
Monitors and facilitates Store Field Operation on specific price settings, way of working on regular order management and new product introduction.
Support stores in defining actions with regards to the strategy execution (quarterly)
Contribute to the Key Account yearly strategy definition and prepare your Key Account budget for the country (yearly)
Approve customer allocation per stores/region based on commercial approach Key Account Portfolio (yearly)
Check the quality of the customer potential calculation and targets made by Regional Field Operation Managers (or all Key account team) (yearly)
Check the proper usage of tools and systems provided by the company
Look for staff productivity improvement
Review for weekly, monthly and yearly action plan based on Key account strategy which is in line with country strategy.
- Actively develop Key Account business through participation in associations, events, sponsor, and other branch related activities
Expected Results:
Significant improvement of Share of Wallet and satisfaction of all Key Account Customers.
Sales and profit target achievement
Strategic planning (including Key Account customer selection, target setting) based on accessible potential and defined country strategy.
Constant update of market and customer knowledge
Input in company strategy planning
Ensure sales optimization by monitoring placement, manager profitable growth at Key Account level through strict control on credit and account receivables within the contractual.
Constant customer and market information sharing to head office and the team (All Key Account)
Improve the Key Account customer satisfaction.
Requirements:
Customer and market insides
Product knowledge
Sales and negotiation skills
Good communication skills
Time and Project Management
Minimum of 3-4 years relevant working experience
Proven sales track record within the relevant industry
Fluent in English
职能类别： 大客户管理
联系方式
上班地址：真北路1425号
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