Responsibilities:
- Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
- Manage relationships with multiple customers, partners and collaborate with MS people
- Document incidents, report customer suggestions and technical issues to Microsoft
- Resolve technical problems encountered by Microsoft Office 365 customers.

Work schedule:

From Monday to Friday
9am - 6pm with one hour of lunch break.

We require:

- Good English written and oral skills

- Interest in IT 

- Fast learning
(Technical skills are NOT required, will be obtained during the trainings) 


We offer:

- Competitive financial compensation + bonus program
- Accommodation in Shanghai

- Food (breakfast, lunch, dinner, coffee, tea)
- Transportation to the office and back
- Ticket to Shanghai

- Life insurance
- Continuous training of hard and soft skills
- Free English and Chinese courses in the office
- Motivated and highly professional team to work with
- Comfortable working environment (spacious and well-equipped workstations, meeting rooms, coffee bar, interactive lounge zone, sport facilities)
- Corporate events