Manager, Quality Assurance and Testing Services
AXA HONG KONGHong kongUpdate time: September 21,2020
Job Description

To provide specialist advice and lead the team on quality assurance and testing, across multiple projects/systems and to deliver to business needs including:

  • Understand the testing effort by analysing the requirements of projects.
  • Estimate and obtain management support for the time, resources and budget required to perform the testing.
  • Organize the testing kick-off meeting
  • Define the testing strategy
  • Arrange test resources with appropriate skills, attitudes and motivation as well as leveraging the Regional Service centre TCOE
  • Identify Training requirements and forward it to the Senior Manager, Quality Assurance and Testing Services (Technical and Soft skills).
  • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
  • Arrange the Hardware and software requirement for the Test Setup.
  • Assign task to all engaged testing resources and ensure that all of them have sufficient work in the project.
  • Ensure content and structure of all Testing documents / artefacts is documented and maintained.
  • Document, implement, monitor, and enforce all processes for quality assurance and testing as per standards defined by the organization.
  • Check / Review the Quality Control and Test Cases documents.
  • Keep track of the new requirements / change in requirements of the Project.
  • Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager
  • Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
  • Attend the regular client call and discuss the weekly status with the client.
  • Communication with the Business
  • Act as the single point of contact between Development and Testers.
  • Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
  • Review various reports prepared by Test engineers.
  • Ensure the timely delivery of different testing milestones.
  • Prepares / updates the metrics dashboard at the end of a phase or at the completion of project.

Requirements:

  • Typically requires a tertiary qualification in an IT discipline or related field
  • Strong analytical capability and skills (i.e. - database architecture design, business intelligence application configuration, MIS report development, etc.)
  • Ability to make insightful, successful decisions
  • Competent delivering results through ownership & drive
  • The ability to think creatively and ensure services meets stakeholder needs and are fit for purpose.
  • The ability to manage multiple tasks, work to tight deadlines
  • Testing experience with AS400 backend system and insurance frontend applications on both operation and customer facing
  • Testing experience with data transformation platform with Cloud technology is a plus
  • Test automation and technical testing experience, such as API testing, is a plus
  • Strong communication skills, both verbal and written in English and Chinese

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