Job Title:          Manager
Department: School of Business and Management (MBA Programs)
Job ID:             5612

Job Posting Details

The HKUST MBA Program is searching for a capable and dynamic individual to fill the position of Manager in the MBA Office.  Reporting to the Head (MBA Program Administration), the appointee will be responsible for the following areas: 

• Student Management: manage and coordinate all student affairs with a focus on part-time MBA students; proactively communicate and provide advice to students in a professional manner to set proper expectations and build a positive student culture. Lead and organize extra-curricular activities that enhance students’ learning experience and professional networking in both HK and Mainland China. The candidate should be able to handle complaints, collect useful feedback from students and address them professionally.

• Academic Policy Enforcement and Student Advising: lead and conduct relevant briefings and advising sessions to students to facilitate MBA students’ study plan according to their career goals in alignment with the MBA academic policy. The candidate should be able to think strategically, implement plans effectively and uphold the academic policy when necessary.

• Daily Program Operation and Administration: lead a small team or cross-functional working groups to ensure smooth and effective program operations. The candidate should be able to streamline processes, draft and implement policies, and coordinate with different parties to ensure alignment among all MBA programs. He/She should be capable of solving problems by drawing valid judgement and under minimal supervision. The capability of providing close supervision and coaching to junior staff to ensure efficiency is a must

• Ad-hoc Projects: lead or coordinate ad-hoc projects as assigned

Applicants should have a bachelor’s degree, preferably a master’s degree, with at least 7 years of work experience. Prior experience in self-financed graduate programs, student management or client management in Mainland China is highly preferred. A strong command in written and spoken English, Cantonese and Putonghua is required. The ideal candidate should have a can-do mindset; be able to work under pressure and tight timeline; be a solution-driven individual, and self-motivated with excellent communication and presentation skills. He/She must be able to lead and coach a small team with high efficiency. Irregular working hours including occasional weekends will be expected. (Duration: 2 years, renewable)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

Application Procedure
In support of a green work environment, we accept applications submitted online only. To apply, please complete an online application form through the HKUST Careers website (https://hkustcareers.ust.hk) and return it online to the Human Resources Office on or before Monday, 2 November 2020. Applicants will receive an acknowledgement by email upon successful submission. We thank applicants for their interest, but advise that only shortlisted candidates will be notified of the result of the application.