Managed Services Project Manager - Maternity cover
LenovoBratislava, bratislavský kraj, slovakiaUpdate time: March 31,2021
Job Description
Position Description:
As Managed Services Project Manager, you will be responsible for providing
solutions on customer’s services requirement for managed and deployments
services that include installation and asset recovery/disposal services. These
services are on top of the standard services portfolio, and it is required to
customize solutions and make them custom-tailored.
You will be working with external service partners sub-contracted by Lenovo
who will your main stakeholders.
The main goal is to provide a customer-facing offer considering all
requirements and needs related to Managed / Deployment services, providing it
in a timely manner to customer satisfaction in order to avoid escalations and
trying to solve requests as soon as possible.
Your customer will be Lenovo hardware sales team, Lenovo internal departments
(finance, project managers), external customers and other stakeholders.
You will be working across countries in EMEA and reporting to the Director of
Professional Service.
Your main responsibilities will be:
\- Provide Lenovo Solution offering for Managed and Deployment services and
Asset recovery services
\- Managing external service partner (regular calls, business reviews)
\- Maintaining pipeline of services opportunities, preparing reports, monthly
/ quarterly services revenue forecasts
\- Handling calls to propose solutions and services to internal Lenovo teams
and provide response to customers
\- Tracking ongoing projects
\- Working on documentations: preparing Statement of Work for customer
projects, Services Proposals
\- Supporting on-boarding of new service partners
\- Enablement and set-up of new services
\- Team support: Training new colleagues and members of team, back-up, ad hoc
reports, presentations
\- Bring new ideas how to increase upsell /services sales revenue
#### Position Requirements:
\- Effective communication skills
\- Prompt and proactive actions
\- Strong focus on E2E ownership
\- Effective management: planning, opportunity qualification and creation,
stakeholder and executive communication, needs analysis, services/partner
engagement, opportunity management, pipeline management
\- Experience leading large deals especially those complex deployment
solutions
\- Advanced MS Excel skills are preferable
\- Fluent English is a requirement
The role is a maternity backfill until December 2021.
Base gross monthly salary from 1.500 EUR, depending on experience + variable
part 12% of your annual earnings.
What Lenovo can offer you:
\- 3 sick days per year
\- Additional vacation days
\- 100% sick leave compensation up to 2 months per year
\- A broad selection of soft / hard skills trainings and individual mentoring
\- Employer contribution to the Third Pillar Pension System
Lenovo is an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
About Lenovo Services
We think and act differently!
Lenovo Services is shifting its focus from hardware to a solution driven
company with the customer in the centre of attention. The Services portfolio
for PC products brings end-to-end solutions that span the lifecycle of Lenovo
customers’ systems, helping them maintain, protect, support, connect, manage
and eventually, dispose of their assets in an environmentally sound and cost-
effective way. Lenovo Services offer world-class services and support across
all Lenovo products and market segments for both Think as well as for Idea
and Lenovo branded hardware products.
Be one of the changemakers. Join Lenovo!
About Lenovo
Lenovo is a $46 billion global Fortune 500 company and leader in providing
innovative consumer, commercial and enterprise technology. Our portfolio of
high-quality, secure products and services covers PCs, workstations, servers,
storage, smart TVs and a family of mobile products like smartphones, tablets
and apps. Everyone here at Lenovo is an integral part of the company, working
together, across continents, cultures and innovations, all comprised in a
friendly, fast-paced, work environment that focuses on one common goal: to be
known as the best in what we do.
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
Get email alerts for the latest"Managed Services Project Manager - Maternity cover jobs in Bratislava, bratislavský kraj, slovakia"