Description of position:

In assist of managing traffic flow of merchandise from confirming vessel booking, delivery schedules, customs clearance, documentation, freight calculation, invoice payments, to shipment closing

Facilitate smooth operation of all e-commerce businesses, including customer care, credits/ returns, invoicing, sale audit, logistics and the running of fulfillment center. Regular audit and onsite visit at 3PL fulfillment center are required.

This will require staying up-to-date on changing regulations from import restrictions, customs clearance procedures, labeling requirements for both general trade and eComm cross border trade.




Main tasks and responsibilities:

• Create shipments for international inbound freight, landing cost calculation.
• Communicate with vendors, Buyers, brokers, carrier, forwarders, and truckers on a daily-basis via email, telephone or in person in order to facilitate the freight.
• Review shipment documentation (BOL/Export Verification/Quarantine Certificates/Invoice/etc)
• Assists in maintains smooth flow of all EC operation
• Communicate with ecommerce stakeholders, including Tmall, Tmall Operator, Costco team, and fulfillment center and vendors to relate and gather information and to resolve issues
• Inventory audit for general trade and ecommerce business.
• Check merchandise receiving discrepancies and take corrective action.
• Arrange Export, Return, Re-consign shipments when necessary.
• Review billings from service providers
• Assist with internal document and paper works.
• Report issues to supervisor once encountered.
• Assists in other area of the department and in other departments as necessary.



Qualifications:

• Education/Training: A college degree is required.
• Experience: International Trade and ecommerce operation experience preferred.
• Knowledge/Skills required:
• Basic knowledges of relevant laws and regulations.
• Computer skills: Windows OS and applications: Word, Excel, and Power Point skills.
• Good written and verbal communication skills (both English & Chinese).



Abilities and characteristics recommended for job success:

• Multi-tasking, time management, independent thinking, team-working, stress management, organizing, social, planning and analytical abilities.
• Honest, positive, detailed-oriented, responsible, inquisitive, open-minded, logical, studious, able to learn, mature, supportive, patient, consistent, persistent, enthusiastic and humble





职能类别： 供应链主管/专员 业务跟单

关键字： Logistic assistant 供应链专员

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