Job Description:

The Learning Specialist must be accomplished and able to perform successfully in the following areas:

? Driving performance through the execution and delivery of all types of training, specifically by supporting new hire/product and policy changes/tools updates and any department specific topic, as business needs dictate.

? Representing training effectiveness to management through training evaluation, analytics, and detailed analysis that pinpoints changes in behaviors, root causes, and successes or opportunities of training interventions

? Provide leadership in all applicable training's

? Consult with Instructional Designers and eLearning Developers to ensure that objectives are met.

? Make recommendations as to the training methodology

? Partner with Leadership to coordinate the scheduling and execution of training

? Ensure all administrative tasks are executed on (i.e. training coordination, materials, scheduling of rooms, rosters, scheduling make-up classes, etc.)

? Be a promoter of our eBay cultural values and our GCX purpose

? Act as a SME and mentor for outsourced partner trainers

? Be creative in ways to modify/improve training delivery to gain efficiency

? Other project and duties as assigned

Required Skills and Expertise:

Demonstrated business acumen (eBay Policies, process, etc.) Experience working within GCX; strong business subject matter knowledge

A proven track record of successfully delivering training (virtual or in-person)

Must be comfortable presenting in front of small to large groups

Effective communication skills; both verbal and written

Must be creative and adaptable to various learning methodologies to ensure transfer of learning

Must be able to adapt in a constantly changing environment

Deal with ambiguous situations to define requirements and execute for success

Must be flexible with schedule to deliver training at various hours or locations

English skill requiring fluent communication in verbal and clear communication in written

Preferred Skills and Expertise:

Experience with training delivery dealing with multiple delivery types: ILT, blended, virtual classrooms (i.e. Adobe Connect or Video Conferencing, etc.)

Global or Outsource (External) Partner support experience

Demonstrated organization, planning, and project management skills

Strong analytical and problem-solving skills

Strong collaboration skills and ability to adapt in a constantly changing environment

Solid understanding of learning & development best practices and demonstrated ability to apply in a business environment

Multi-task skill which allows different training requests come at the same time and able to prioritize and find the best solution

上班地址：延安东路618号东海商业中心西楼 200001