Job Purpose

• Guarantee the development, implementation and evaluation of the Regional L&D strategies and projects

• Maintain productive relationships with key stakeholders (both internal and external) to pursue L&D outcomes, working collaboratively with the HR Director, China, Regional HR Director, Asia Pacific and the Global Learning & Development HR Manager/Team

• Ensure high quality service and support to internal clients, in compliance with the Company standards as well as with the Brand Image
  

Main Duties & Responsibilities

According to the HQ guidelines:

• Partner with the Global L&D Dept based in Milan to assess current learning and development regional needs through, but not limited to surveys, interviews, office and store visits

• Evaluate both organizational and individual learning and development needs within the assigned geographical areas

• Propose and prepare Regional L&D programs, activities and material

• Design solutions, both in-house and with expert third parties, which includes a blended approach to learning (coaching, classroom training, 1:1 sessions, action learning, etc.)

• Plan, manage, and coordinate external providers to deliver both training and development plans

• Assist in designing and delivering ongoing L&D programs: identify participants and communicate with them and their managers, set up and monitor registrations, review course materials to ensure relevant updates, deliver instruction and/or coordinate with other presenters, prepare and execute follow-up evaluations

• Create training schedules and coordinate logistics

• Design and create training manuals, online learning modules, and course materials

• Develop modules of behavioral trainings and apply them though classroom or online format

• Be responsible for developing and delivering corporate training content, including Leadership Development Programs

• Deliver trainings, inductions, and other developmental activities according to the defined approach and methodologies

• Evaluate the effectiveness of Regional L&D programs: assimilate results, report on key performance indicators (KPI), develop and implement measures to address identified gaps and enhance the programs

• Analyze data and elaborate proposals as input to new projects

• Track budgets and monitor costs

• Coordinate and monitor different stages of the Annual Performance Assessment Program

• Conduct induction program for new employees

• Be responsible for analyzing, monitoring, verifying and managing training information as well as KPIs

• Support delivery of our employee development strategy for all levels of the business

• Work effectively with the logistics of L&D initiatives

• Work effectively with corporate events, participating in planning and execution

• Maintain a good relationship with internal and external clients, as well as conduct market research on new technologies and methodologies practiced

Job Qualifications & Specifications

• Bachelor's degree, preferably in Psychology, Pedagogy or related area

• A minimum of 4 years of organizational training or education experience delivering/facilitating group training programs

• Experience in managing organizational training projects, working with stakeholders at both leadership and staff levels

• Can create and continuously improve learning content using an array of creative approaches that inspire and engage learners to drive operational excellence and career/workforce progression

• Be self-driven and have the capability and confidence to interface effectively with senior leaders and stakeholders in accordance with the HQ L&D guidelines

• Required experience and resourcefulness to provide face-to-face soft skills/behavioral training in the classroom or 1:1 coaching sessions

• Experience with internal and external events, participating in planning and execution

• Professional written and verbal communication skills

• Advanced or Fluent English (Requirement)

• Attention to detail and analytical skills

• Proficiency in Microsoft Outlook and Office Suite – Word, Power Point, Excel

• With strong business acumen, excellent influencing skill, strategic thinking to deliver complex learning programs and strategy to completion

• Willingness to travel
  

Important Qualities

• Analytical skills. Evaluate training programs, methods and materials, and choose those that best fit each situation

• Instructional skills. Design and deliver simple training programs to employees using a variety of teaching techniques

• Interpersonal skills. Need strong interpersonal skills because delivering training programs requires collaborating with consultants, colleagues, trainees, and subject-matter experts

• Speaking skills. Speaking skills are essential for L&D Specialist because they often give presentations. Specialists must communicate information clearly and facilitate learning by diverse audiences
  

上班地址：上海