LV Quality Specialist -4562.2

Location: USA Chicago - Remote (willing to work in CST)                

 

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

 

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

 

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

 

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

 

For further information, please visit: www.rws.com

 

RWS Regulated Industries division: provides a full suite of language services exclusively for highly regulated industries such as Life Sciences, Healthcare, Financial services, and Legal industries. This includes language solutions for clinical trial management and linguistic validation of Clinical Outcomes Assessments (COAs), insurance, retail, commercial and investment banking, compliance, mergers & acquisitions and Litigation

 

About The Role:

Under the supervision of an LV Quality & Purchasing Supervisor or the department Manager, the LV Quality Specialist performs internal quality tasks to create error-free, linguistically validated Clinical Outcome Assessments (COAs).

 

The role performs editing and proofreading of clinical study documents, reconciles discrepancies with internal and external resources as needed and ensures quality tasks are completed in a timely and thorough manner.

 

 

Responsibilities:

• Understands and adheres to company Quality Management System (QMS) requirements.
• Fully comprehends project instructions, relays them appropriately and effectively to translators as well as assists them in resolving issues.
• Communicates with LV colleagues to ensure all quality tasks are completed as required to meet project specifications.
• Maintains up-to-date information in company records and databases, including the appropriate management of project documentation.
• Understands translator feedback systems and utilizes them as needed.
• Reviews and updates translations, including eCOA screen reports, in a timely, efficient and accurate manner.
• Purchases a limited number of services from qualified translators based upon availability, language, expertise, deadlines, cost and other relevant considerations.
• Accurately and efficiently processes feedback on translation work provided by third parties.
• Ensures that all assigned quality tasks are completed as specified within established timelines and that client deliverables are free from errors.
• Ensures supplementary quality materials needed for shipment are prepared accurately (e.g. certifications).
• Serves as back-up to other LV Quality Specialists during absences.

 

Additional Duties

• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective completion and shipment of projects.

 

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

 

 

Requirements:

• Bachelor’s Degree in Business, English, Foreign Language, Social or Applied Science, or another related field.
• Preferably a minimum of one year’s experience in a fast-paced, professional environment.
• Fluency in a non-English language preferred.
• Translation experience preferred.
• Strong organizational skills in a fast-paced, deadline-driven environment
• Ability to prioritize and coordinate multiple projects and competing work demands
• Ability to consistently meet deadlines and maintain composure under pressure
• Ability to communicate effectively and to clearly understand project requirements
• Fluent in written and oral English with the ability to succinctly respond to queries in a timely manner
• Proficient computer skills
• Possess the skills to problem solve issues independently
• A team player who can collaborate effectively with a diverse group of individuals
• Ability to maintain confidentiality of company information
• Quality focused and detail oriented
• Excellent proofreading and visual comparison skills
• Good understanding of general linguistics
• Aptitude to work with non-standard file types (e.g. .xml files) and manage very basic formatting tags
• Expert level understanding of English grammar, syntax and semantics

 

 

Benefits:

• Amazing benefits. (Seriously!)
• Infinite training, professional development and personal growth opportunities.
• The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
• Smart, engaged co-workers, a culture of diversity, innovation and opportunity.
• Great work life balance!

 

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.

 

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS is an Affirmative Action Employer.

For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

 

RWS Employees hired for positions that require work on site at RWS offices, customer offices, and travel on behalf of RWS and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws with regard to accommodations related to this policy.

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.