Great that you're thinking about a career with BSI!

Purpose of the position

BSI Knowledge Solutions is developing a portfolio of research and pilots that will help inform its strategic goal of ‘Digital Transformation of standards development’. We are now looking for additional support with various activities relating to this programme.

The Knowledge Innovation Analyst will play a key role in supporting the Principal, Knowledge Innovation and other senior stakeholders to deliver a programme of work relating to this goal. The right candidate will demonstrate strong analytical skills, technical literacy (preferably with a publishing background) and excellent stakeholder management skills.

The core purpose of the role will be to:

• Design and document hypotheses to be tested
• Develop methods for testing these hypotheses
• Assess the results of these tests and work with stakeholders to determine impacts on our standards development process, workflows, market channels and digital strategy

The core tasks of the role are anticipated as:

• Research, both desk-based and through activities with stakeholders into both the required actions for digital transformation and the impacts of that transformation
• Analysis of research, briefs, policy statements and stakeholder documentation to form hypotheses for validation
• Work with the Sector and Services teams to gather evidence and support the development of strategies and projects that accelerate our digital transformation programme
• Work with the Product team and Innovation functions across BSI to scope, run and support pilots in a way that supports our growing evidence base
• Document and report findings in a way that supports a ‘next best action’ recommendation
• Communicate outcomes to support engagement and buy-in from stakeholders

The Knowledge Innovation Analysis will be responsible for maintaining a ‘hypothesis matrix’, tracking activity and assessing the quality of several pilots and projects that will be targeting one or more of these hypotheses. They will analyse the impacts on stakeholders of these pilots and help prepare reports to inform decisions as to their wider rollout. They will be responsible for building and maintaining a dashboard measuring progress against our end goals and ensuring pilot coverage across key dimensions.

The role will work closely with product managers, content analysts, data analysts, process specialists, standards development professionals and developers to ensure acceptance criteria are defined for our hypotheses, including validating with customers and suppliers as necessary.

The role requires analysing and responding to briefs, policy statements and areas for exploration using independent research or design thinking methods as appropriate. The reports and analysis that they produce will be used to inform key business decisions, so accuracy and consistency of communications are key.

The role would suit someone who is both a team player and capable of sustained independent work.

Do you believe the world deserves excellence?

As the leading global business standards company BSI helps 84,000 clients worldwide to improve their businesses. From business continuity to recycling waste, from medical devices to the exploration of space, we help businesses embed the habits of excellence so that they perform better, manage their risks more effectively and achieve sustainable growth and in doing so we touch the lives of many across the globe.

What we offer

We offer a highly competitive starting salary with 27 days annual leave with the opportunity to increase this to 30 days, company-paid private medical insurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your life-style. Plus, as we’re situated just above Gunnersbury Tube station it makes for a really easy commute, or you can use the free on-site parking if you’d prefer to drive.

Review our full standard benefits HERE

We carefully consider agile ways of working that allow for the best impact for our employees and clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss further.

Qualifications and professional experience

• Demonstrable experience of gathering, analysing and interpreting stakeholder needs
• Demonstrable experience in managing or leading projects, preferably of an innovation nature
• (Preferable) Experience of working with online products/services for professional audiences
• (Preferable) research experience including devising question sets, analyzing data and information, to extract insights and make recommendations
• Experience of working across a range of stakeholders and working with diverse work cultures and functions
• (Preferable) Experience of operating within a matrix organization
• Excellent networker with strong communication skills with experience of building and sustaining relationships
• Demonstrable persuasion and influencing skills
• (Preferable) Experience of standards creation and development
• (Preferable) Experience of digital publishing technologies, with the ability to understand opportunities and risks in these technologies
• Resourceful and problem-solving approach to work.
• Excellent oral communications skills: written, informal and formal presentations.
• Determined, self-motivated and able to work well as part of a cross-functional team.
• Desire and ability to quickly learn about new and emerging technologies in the publishing world.
• Analytical with excellent attention to detail.
• Adaptable to changing requirements and priorities.

Our Excellence Behaviours: Customer Focus, Accountability, Respect, Communication, Achievement & Leading and Managing others