Citigroup Institutional Clients Group (ICG) is a leading provider of Cash Management, Trade and Treasury, Securities, Fund Services, Capital Markets, and Private Banking products and services to financial institution, corporate, and high net-worth clients around the world.

The ICG Know Your Customer (KYC) Support Unit is an Anti-Money Laundering (AML) function within the ICG business that is responsible globally for ensuring the ICG meets and exceeds the standards mandated by the Corporate Compliance organization and external regulators.

The ICG KYC Support Unit:

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  Develops and manages a dedicated ICG KYC program structure aligned to the Global AML PMO, with consistent structure, tools, processes and reporting

• Executes against ICG’s delivery commitment related to the Global AML PMO work streams (Governance and Oversight, Risk Assessment, Customer Due Diligence/Know Your Customer, AML Monitoring, Remote Deposit Capture, Independent Testing)

• Defines and coordinates delivery of other AML commitments as they arise

Description:

The ICG KYC Ops Unit is responsible for the ICG-wide Customer Acquisition and Due Diligence Program. An integral part of this program is the tracking on the KYC records to assess progress, and provide information that management can act upon.

The ICG KYC Data Analyst will be responsible for managing, tracking and reporting on KYC records.

Responsibilities include:

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  Generating metrics for OCC and management reporting

• Creating new reports and scorecards

• Executing metrics automation projects

• Conducting data reconciliation

In addition, the Analyst will support a large scale change initiative focused on improving productivity and SLA. The analyst will be engaged in performing analytics such as production throughput and cycle time analysis

Key Responsibilities:

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  Generate metrics used for OCC, Operational and Management reporting

• Maintain OCC reporting logic and create new logic adapting to changes in KYC client population

• Execute projects to automate existing metrics in production systems, including identifying logic and documenting requirements for new reports

• Manage projects that enhance controls and data integrity

• Conduct data reconciliation to source systems and investigations

• Conduct performance improvement analytics, such as KYC on-time completion rate, aging, cycle time

• Support productivity improvement initiatives, working with global operational teams to set and track production targets

Knowledge/Experience:

• A proven track record with solid 5-6 years of relevant work experience. Experience in a global financial Institution a plus

• Working knowledge of CitiKYC and KYC Workflow Tool a plus

• Experience in control/risk or Compliance (AML/KYC) function and knowledge of AML policies and regulatory requirements preferred

• Experience implementing projects in a large, dynamic and cross functional organization

• Experience in capacity planning, effort distribution and inventory management

• Good understanding of KPIs and efficiency metrics

Skills:

• Powerpoint and Advanced Excel skills (VBA) a must

• Experience working with SQL and MS Access
• Ability to data model and develop report a must i.e. ability to take raw data, translate it into meaningful information and present it clearly
• Strong data reconciliation and investigations skills
• Strong organizational and communication skills; ability to multi-task and prioritize; strong attention to detail; ability to work in a dynamic environment
• Project Management Skills PMP certification is a plus

Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Finance, Accounting or Computer Science

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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US

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Time Type :Full time

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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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