Overview:

We are looking for an Italian Team Leader to collaborate with us on a long-term project with a large global MNC. As a Team Leader you will oversee the project and supervise daily operations in order to ensure good results. If you are looking for a career development opportunity and are a self-motivated, responsible, professional and committed person with the relevant skills, we're looking for you!

Responsibilities:
- Lead your team consisting of 5 Quality Controllers and 100 transcribers in our global team

- Meet with customers over the phone regularly

- Use databases to monitor results

- Analyze and solve any problems which may occur

- Report data, communicate feedback and issues to Project Managers

- Assist HR to recruit team members

Qualifications:

- Native Italian speaker

- Excellent working proficiency in English

- Fantastic interpersonal and communication skills

- At least two years of work experience, IT background highly valued

- Strong leadership qualities

- Bachelor degree

- Committed to meeting deadlines

- Familiar with MS Office

- Responsible and strong under pressure

- Interest in IT solutions, IT and Web literate

- Professional manner and presentation

Employment Conditions:

- Visa sponsorship as needed

- Full training provided

- Competitive salary offered