[What You Will Do]

AI's Operations team is a place where you can grow your technical and management skills – while making a real contribution to the improvement of international trade. Every year, we deliver some 140,000 inspections, audits, and lab tests, helping our clients secure their supply chains. Join our Operations team and discover the meaning of bringing Trust to Global Trade.

Reporting to the Branch Manager, the Inspector Leader will manage a group of professional inspectors to ensure high levels of on-site performance and client satisfaction.

[Your Responsibilities]

As the Inspector Leader, you will:

• Train and coach inspectors to make sure that company policies and inspection procedures are complied with, and inspector behavior in your team is appropriate;
• Evaluate inspectors’ product knowledge and inspection skills to identify their expertise and qualification, in order to support recruitment decisions and dedicated inspector programs for key clients;
• Conduct inspector audits on-site and report any issues found to the Branch Manager;
• Provide technical support and guidance to inspectors to maintain a consistent quality of service;
• Coordinate with internal parties to resolve any issues that may impact inspectors’ work quality;
• Assist investigation in case of complaints;
• Conduct inspections or audits if required;
• Perform other tasks assigned by the management.

[The Skills We’re Looking For]

• College diploma or above in Engineering or related disciplines;
• Over 5 years working experience, including at least 2 years in a supervisor’s role in the quality control field;
• Willingness to frequently travel for work;
• Good command of spoken and written English;
• Integrity, ability to work under pressure, and excellent interpersonal communication skills;
• A positive attitude in monitoring inspectors’ performance;
• A cooperative and practical approach with good adaptation skills.

Job Responsibilities:-Support the follow up of new inspection and quality process.-By Auditing IP/Report new lessons and proposed correctives action plan-Go through client's requirements and manual.-Follow up key account clients' inspection, new requirements-Follow inspectors training and knowledge on VIP-Communicate and resolve client's complain in the same day;-Specific project to improve our Textile inspection quality process and service-Other jobs arranged by Manager.Profile and Required SkillsWe are looking for a graduate Engineer, willing to learn, not afraid of hard working and pressure, willing to be part of a challenging company/business.- A first experience in Quality Control is require- Positive attitude to monitor the inspector's performance;- Management and communication skills is a plus- A synthetic and practical spirit, good adaptation skills are required.- Business English is a must- Candidate who get AQSIQ certificate is preferred.

上班地址：山东省淄博、青岛及周边区域