Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.
 

Incident Response Specialist
 

Live

What you will do

Let’s do this. Let’s change the world! In this vital role you will be part of our global team and be responsible for building services around incident identification, containment, eradication, recovery, and lessons learned.

You will be directly responsible for organizing, training and equipping Amgen employees and contractors in a manner directly aligned with Amgen’s culture, principles, and core values.

In the capacity of Incident Response Specialist, you will craft and oversee standard operating procedures, field manuals, and operating instructions. As part of the investigation or remedial processes you will have to engage with key business and operational partners in managing the detection, response, and remediation of cyber related attacks on Amgen’s global enterprise.

The Incident Response Specialist is a leader in Amgen’s Digital Forensics & Incident Response team and is expected to contribute to and deliver services and projects that support the mission, priorities, and objectives of the organization.

This role is based in Thousand Oaks California or US-Remote
 

Job Responsibilities:

You will lead Incident Response (IR) Operations and to ensure continuity of 24/7 security services. Areas of responsibility include:

• Develop strategy and continuous improvement for Global Incident Management Program in accordance with industry frameworks (e.g., SANS PICERL)
• Fulfills critical role as Incident Response Commander directly responsible for IR activities
• Provides direction and guidance for workforce job proficiency by establishing and maintaining a comprehensive professional development plans
• Lead security event monitoring, management, and response
• Deliver accurate incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring
• Ensure SLA compliance and process consistency to achieve operational objectives
• Revise and develop processes to strengthen Security Operations
• Lead coordination efforts with necessary partners to better understand activity or actions and their impact to Amgen's environment.
• Maintain and upkeep relevant playbooks for response
• Translate complex technical incidents into business language and be able to present the same to different audiences
• Demonstrate, integrate, and collaborate on enhancing existing information security solutions and services to address any gaps or deficiencies in the CSOC to address security risks.
• Collaborate with other Information Security teams and provide CSOC insight to where limited information security controls or solutions are present
• Lead efforts to integrate critical CSOC data into Information Security’s metrics program to enable critical strategic, operational, and tactical decisions making
• Provide mentorship and training on areas of expertise to Information Security and Amgen teams
• Collaborate, maintain, and build relationships with Amgen and other parties that may impact Cybersecurity services and technologies
   

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a response specialist with these qualifications.
 

Basic Qualifications:

• Doctorate degree in Engineering, Information Systems, or Computer Science
• Or Master’s degree in Engineering, Information Systems, or Computer Science & 2 years of directly related experience
• Or Bachelor’s degree in Engineering, Information Systems, or Computer Science & 5 years of directly related experience
• Or Associate’s degree in Engineering, Information Systems, or Computer Science & 10 years of directly related experience
• Or High school diploma / GED & 12 years of directly related experience
   

Preferred Qualifications:

• Experience working with Agile principles and values
• Practical DFIR experience in AWS and Operations Technology (e.g., Purdue model layers 0-3.5)
• Excellent written and verbal communication skills to diverse target audiences
• Passionate, collaborative and results oriented
• Broad knowledge of the workings of security-related controls like firewalls, intrusion detection systems, anti-malware, secure gateways, security monitoring, data encryption and other industry-standard techniques and practices.
• Extensive experience with security application tools and systems, ie CrowdStrike
• Demonstrated ability to coordinate/lead multiple projects/activities with competing priorities
• Excellent data-driven problem solving and analytical skills and demonstrable experience within high performance team
• Skilled in persuasion and negotiation of critical issues
• Attention to detail and focus on providing vetted information
• Constantly updated with current information security trends and topics
• Experience in working with global virtual teams
• Successful management of multiple priorities
• Must be team-oriented, placing priority on the successful completion of team goals
• Self-starter with a high degree of initiative
• Must be highly motivated and able to work effectively under minimal supervision
• Experience with regulated systems (GxP, SOX) in the pharmaceutical, biotechnology, healthcare industry

Preferred Certifications (Any):

CISSP, CISM, GCIH, GCFE, GCFA, GRID, AWS Security Specialist

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.