1. KEY RESPONSIBILITIES:
Import Planning

l Release orders per planning system recommendations

l Monitor the product supply & availability status and maximize the order fulfillment rate and highlight the potential shortage to the supervisor & zone advisor for the attention and finding the solutions.

l Be involved product phase in/out process to minimize the write-off expense of phase-out products and support the timely supply of phase-in products.

l Work with Import agency & 3rd party-warehouse team to complete the good receipt timely to maximize the order fulfillment rate.

2. Proactive/Back order/Stock out & low report review

Review proactive/back order/Stock out/low report regularly, find the root cause and take the relevant action to fulfill the urgent demand.

3. Claims follow up

l Raise the customer complains based on incident report/tally report or other support documents and monitor the supplier’s feedback and timely update the claim status in Import Claim logbook.

4. Planning system utilization

l Enhance the Planning system/SAP utilization and familiar Planning system / SAP planning logic.

l Review and analyze the parameter setting and timely raise the issue to P&T advisor if any to get the optimized outcome.

l Update the bulk SS of import finished product quarterly basis and bulk flexi bags and bulk local filling products monthly basis