? Provide assistance and support to colleagues in IT-related matters
? Ensure that a high level of customer service and support is provided to all internal and external customers
? Undertake small to medium-sized IT projects as instructed by the IT Manager
? Support and maintain Microsoft Server/Desktops
? Participation in the development of the Gentherm IT systems
? Coordination of computer maintenance with other Information Technology professionals such as Region or Gloabal IT teams
? Manage Gentherm Shanghai network system LAN/WAN/WWAN
? Manage Vmware, Backups, File server, Anti-Virus, Security and CCTV system
? Ensuring security and upgrades are applied and kept up to date on desktops and laptops
? Ensuring patches and upgrades are applied to core servers
? Ensuring all software purchased licensing is recorded and maintained
? Setting up and configuring new laptops and desktops
? Setting up new users and disabling expired accounts in accordance with HR requirements
? Training staff and orienting them on how to use computer hardware and software systems
? Maintain and support other computer peripheral devices such as printers, switches, access points, etc.
? Responsible for the routine monitoring of IT Equipment.
? Responsible for your department HSE related job

IT projects experience and server maintenance skills