IT Technical Support
長者安居協會 Senior Citizen Home Safety AssociationHong KongUpdate time: August 14,2019
Job Description
Senior Citizen Home Safety Association (SCHSA) is one of the most established social enterprises in Hong Kong with a self-funded operating model and charity status. Our mission is to enhance the quality of life of the elderly by facilitating home-based living. We leverage technology to offer people-centric services through innovation. We provide 24/7 support through our Call and Care Service (「一線通平安鐘」服務), a call-based emergency assistance and personal care service designed for the elderly community in Hong Kong.

We look for talented and passionate individuals who are interested in combining the challenge of running real businesses with the satisfaction of delivering tangible social impact and direct community engagement. We are open to strong candidates who consider this as their second career.

Responsibilities:
Provide technical and desk side support services to users

Procure hardware and software services to fulfill users requirements

Perform system administration on IT infrastructure both in cloud and on-premises

Build and maintain inventory of infrastructure assets

Verify billing and invoices by vendors and service providers

Perform periodic monitoring and checking of systems

Requirement:
Degree holder in Computer Science or related disciplines with 2-3 years experience in IT technical support at a sizable organization

Experience in supporting an infrastructure built on Windows servers

Experience in supporting end users on issues related to IT

Familiarity with LAN/WAN architecture

Sound skills on majority of the following products and services: Windows Servers 2012/2016; Windows 7,10; Office 365, Windows Azure, ADFS; Use of Cloud services to deliver web services; Avaya phone system administration (optional but possession of skills on it would be an advantage)

Good problem trouble-shooting and solving skills

Good interpersonal and communication skills

Interested parties please send application letter (please state the position applied) with full CV, expected salary, date available and contact number via clicking "Apply Now".

Information provided will only be used for the purpose of recruitment and selection within the Association and treated in strictly confidential. Only short-listed candidates will be contacted.

Full-time,Permanent

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