Job Duties:

• Provide support to users for resolving IT problems
• Handle the hotline, service desk services and problem escalation
• Keep a record of daily data communication transactions, problems and remedial action taken
• Other ad-hoc duties assigned by Supervisor

Requirements:

• F.5 / DSE / Certificate or above in Information Technology or related discipline
• At least 1 year working experience in customer service / IT field
• Good command of both spoken and written English, Cantonese & Mandarin is a must
• Good interpersonal skill, telephone manner and service attitude
• On-the-job training is provided
• HK Permanent Resident is required

If interested in the above post, please send full resume with academic background, work history, current and expected salary via 立即申請 

For more job opportunity, please visit our website: www.clts.com

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