IT Support Engineer
Hong Kong Arts Development Council 香港藝術發展局Hong KongUpdate time: May 28,2019
Job Description
Responsibilities:
To respond to requests for technical assistance
To provide internal IT technical support and assist in system administration, e.g. new user account creation and management
To handle daily PC, server and network troubles
To generate the required information from the database upon authorized request
To perform system monitoring and data backup activities
To maintain system documentation, hardware & software inventory
To participate in the improvement of all software applications and coordinate with other related parties in developing software systems
To perform other tasks as assigned by the direct supervisor or above
Requirements:
Higher Diploma or above in IT or related field
Minimum 2 years of relevant experience in IT with a strong focus on hardware, systems support, and technology deployment
Familiar with Windows AD environment
Knowledge of DHCP, DNS, IPv4, Wi-Fi, Office 365 and virtualizations
Good command of written and spoken English and Chinese (Cantonese)
Strong communication and interpersonal skills, as well as customer service skills are essential
Able to multi task and work under pressure
Be patient, friendly and willing to learn
Successful candidate will be offered a 3-year contract. Salary offered will commensurate with qualifications and experience. Interested persons, please send CV with details on education and work experience, stating salary history and expected salary, and indicating your earliest availability to the Human Resources Department, 10/F, 1063 King’s Road, Quarry Bay, Hong Kong no later than 17 June 2019. Please quote the job reference on the envelope.
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