IT Support
China Securities (International) Finance Holding Company LimitedHong KongUpdate time: August 14,2019
Job Description
Job Summary
Perform the daily IT supporting jobs by providing the IT helpdesk and technical support to all users of the Company.
Job Responsibilities
- Oversee the daily IT operations of supportive business including investment banking, brokerage and back office functions;
- Perform periodical systems and users data backup, and attend to all trouble-shooting requests so as to ensure the IT systems operate in a smooth manner;
- Act as the primary contact person of the helpdesk function by providing technical support to all system end users;
- Install all the necessary hardware, systems and applications software, fixes and patches; Manage and administer all the IT equipment under the PC LAN environment; Provide first line support for all vendor application support;
- Provide quality customer service to end-users in accordance with company policy and standard; Provide first level service desk support and handle hotline enquires in a professional manner;
- Liaise with internal departments and vendors for the maintenance of hardware and service for end-users; Follow up ad-hoc projects
Requirements
- Degree in Computer Studies or related Engineering discipline;
- Fresh graduate will be considered; On job training will be provided;
- Holders of Microsoft Certified Solutions Expert (MCSE) or other Microsoft certified qualifications are preferred Experience in Banking / Securities industry is preferred but not a must;
- Good knowledge of Windows desktop / Server and Linux operating systems;
- Understanding of TCP/IP networking, Cisco router and switch technologies is a bonus;
- Basic Knowledgeable and skilled in software, hardware, LAN, Network installation, configuration and maintenance Well-organized with ability to multitask Good analytical and problem-solving skills are essential
- Good command of both spoken and written English, Chinese (both Cantonese and Mandarin)
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