Responsibilities:

• Provide L1/L2 desktop support experience in OS Installation (Windows 7/10), backup and data migration
• Install software operating system and office applications (MS Office) antivirus and relevant hardware drivers
• The incumbent will systematically isolate problems on both software and hardware so as to efficiently address the desktop/laptop problem prior to fixing
• Conduct asset inventory and update records

Requirements:

• Minimum Diploma with at least 1 year prior experience in IT Helpdesk or Desktop support function
• Proficiency in Windows OS, TCP/IP, Cloning / Data Migration and Technical Support
• Basic knowledge of MS Active Directory will be advantage
• Good communication and interpersonal skills

Interested parties, please apply together with a detailed resume, stating current and expected salary to talent@techone.com.hk

All information gathered will be treated in strict confidence and used for recruitment related purposed only.