1. IT 服务热线的接听与及时响应，解决业务提出的IT相关事件和服务需求；

2. 负责企业内部IT软硬件设备管理及日常维护，包括但不限于服务器，交换机，电脑，打印机，电话系统等，确保其正常使用；

3. 企业网络管理和维护，保证业务正常运转；

4. IT资产档案管理及维护；

5. 病毒的查杀，维护网络系统安全；

6. 管理及运维公司的文件系统、打印系统、监控系统，确保其安全性和可用性；

7. 负责IT设备及相关配件的选型、测试、采购及安装；

8. 和各部门协调与沟通IT相关事宜。

1. Take, response timely the ticket via IT Helpdesk, resolve the IT incidents and service requests from business;

2. Responsible for the company IT software & hardware management and daily maintenance, ensure the normal use status of server, switch, computer, printer, telephone systems etc.;

3. Responsible for the management and maintenance of corporate network, ensure the business running smoothly;

4. Manage and maintain the IT asset and data;

5. Responsible for anti-virus in the cooperate, ensure the security of the systems and network;

6. Manage and maintain the company file system, printing system, CCTV system, ensure the security and availability;

7. Responsible for IT equipment model choose, testing, purchasing and installation;

8. Communicate and cooperate with all business departments for IT related topics.

上班地址：上海市闵行区申昆路1500号申虹国际大厦南区