The Compl Bus Control Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
• Utilizes Issue Management processes and project management methodology from the initiation, planning, control requirements, execution, and closing phases of each issue; end results may include improved productivity, technology, processes, cost savings, and controls.
• May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
• Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs
• Implement solutions to improve effectiveness and results
• Ensure a culture of accountability, integrity and respect
• Works issues/projects as assigned to support improvements
• Identify and analyze escalated problems and provide guidance for resolution
• Negotiate solutions and acts as a liaison with internal and external clients
• Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations
• Evaluate cost/benefits, make recommendations, develop and oversee implementation plans
• Provides judgment based on analysis of factual information in complicated and unique situations
• Directly impacts the area through shared responsibility for delivery of end results
• Implement and develop controls to prevent risk within specialized business
• Analyzes and identifies risk and performs analytical reporting
• Acts as a consultant to the businesses regarding processes & controls
• Drives corrective actions
• Provides support to business activity owners and Third Party Risk and Control functions
• Coordinates and assists with onsite reviews
• Completion of compliance documentation and on boarding activities relevant to compliance due diligence.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of control and/or project experience
• High attention to detail and quality
• Demonstrated analytical and problem-solving skills.
• Effective planning and organizational skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Consistently demonstrates clear and concise written and verbal communication skills
• Proven ability to make sound business decisions
• Experience in creating and implementing processes that result in improved business performance
• Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view
• Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24,

Education:

• Bachelor’s/University degree or equivalent experience

Overview

IPB U.S. In-Business AML team is looking for a technical writer to develop and maintain KYC/AML and Sanctions business processes and Procedures. Under the guidance of the AML Procedures Manager, this individual will work with IPB U.S. key process owners to develop and design processes, embed AML & Sanctions controls, as necessary, and formalize procedures around those processes. Specific responsibilities vary and may include reviewing Group policies and standards, creating gap analysis and impact assessments against these policies, and driving the implementation of operational controls and process enhancements to ensure compliance with AML and Sanctions requirements.

Existing documentation must be analyzed to ensure risks and control points are properly addressed. Duties and responsibilities may include performing gap analysis against new Group Policies or Regulatory requirements that pertain to AML & Sanctions compliance, revising or formulating procedures, performing impact assessments against operational processes, liaising with other teams to drive change, implementing and/or enhancing new processes, and applicable IT systems, communicating with stakeholders and otherwise ensuring the success of a KYC/AML policy and procedure content. This individual will track annual required revisions to procedures, and ensure the policy and procedure documents are in compliance with Global policies and procedures at all times.

Major Activities:

• Policy gapping of existing process and procedures against new BSA AML regulatory requirements or Global Policy changes.

• Mine existing procedure content from multiple sources to extract relevant business and technical content.

• Document business functions and processes.

• Analyze and communicate impact of procedural changes to the business.

• Consult with functional unit management and personnel to identify, define and document operational procedures.

• Identify opportunities for improving business processes through policy clarifications, enhancements, and streamlining.

• Manage the review process for created procedures with SMEs, cross-functional groups and identified business and compliance approvers.

• Obtain all required approvals for created procedure documents.

• Participate in special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develops process and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service.

• Ability to effectively communicate and drive changes to teams impacted by procedural and process change.

Qualifications

• Bachelor’s degree

• 3-5 years of experience in similar roles

• Experience with banking and financial institutions is a plus

• Demonstrated understanding of BSA AML/KYC Regulations (knowledge of Bank Secrecy Act and the US Patriot Act preferred)

• Designed and Developed KYC/AML policies & procedures

• Ability to build effective partnership with SMEs at all levels

• Excellent procedural writing skills

• Knowledge of Citibank customer and transaction systems (OneSource/ CitiKYC, Concierge, Citismart, CRU, On Demand, etc.) a plus

• Knowledge of Citibank branch processes and procedures a plus

• Excellent communication skills; written and verbal

• Driven and results focus

• Strong Microsoft Office Suite knowledge (Word, Excel, Outlook and PowerPoint)

• Strong written and verbal communication skills

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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US

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Time Type :Full time

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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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