? Familiarizes and enforces the IHG HR framework including systems of:
熟悉并执行洲际酒店集团人力资源框架包括以下制度:
o Interviewing and Recruitment
面试和招聘
o Induction and orientation
新员工入职培训
o Training and Development
培训与发展
o Performance Appraisal
绩效评估
o Employee Administration
员工行政管理
o Succession
接班人
? Familiarizes and enforces local HR policies and procedures
熟悉并执行酒店所在地人力资源的规章制度。
? Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community
与酒店外的个人联系,包括但不限于员工福利代表,律师,应聘人,政府官员,学院和大学代表,竞争对手和其他地方社区成员。
? Manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices
管理人力资源部,确保所有工作符合公司,地方和酒店的规章制度;符合与员工相关的现行地方和政府规定。
? Assists the Human Resource Director, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme
协助人力资源总监的工作,必要时制定和准备酒店的战略方案,市场规划和目标计划。
? Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes
确保与员工相关的信息交流设有明确的界线﹣员工关系,员工的工作和酒店的规定和计划。
? Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
根据公司和政府的要求制定并向管理层提交阶段性报告,如员工流动报告,人材储备报告,旷工报告,健康与安全及事故报告等。
? Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality
高效,保密的维护和更新员工登记表、法律文件和处理其它人事问题。
? Maintains effective communications at all levels of management and staff
同各级管理层和员工进行有效的交流。
? Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels
在酒店内协助保持和营建积极的环境,从而促进开放式的双向沟通,确保员工的积极性和生产率尽可能达到最高水平。
? Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies
制定和实施招聘和筛选制度与程序,以便吸引合格人选就任空缺岗位。
? Ensures all new employees attend the hotel’s Orientation Programme in accordance with ICHG guidelines.
确保所有新员工按照洲际酒店集团的指导纲要参加酒店的上岗培训。
? Monitors the administration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the process
监督管理员工绩效评定计划,并以顾问的身份为酒店各部门领导就计划的过程提供建议。
? Participates in the ICHG Management Development and Succession Planning process by recommending candidates as appropriate
参与洲际酒店集团管理层发展和接班人计划工作,必要时推荐候选人。
? Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements
定期分析酒店人工需求,对选拔和发展工作予以建议,從而满足酒店对人力资源要求。
? Contributes to the development and implementation of improved methods of work and better utilization of staff in all area
为开发和实施改进工作方法和在各领域更好利用员工提供建议。
? Counsels hotel personnel as needed in areas such as career planning, training and development, employee\personal relations and legal issues related to personnel
需要时提供人事领域内的咨询服务,如职业规划,培训与发展,员工或私人关系,与人事相关的法律问题。
? Ensures applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures. Consults with department heads on appropriate actions and recommends to management final action to be taken
确保投诉和纪律处分程序符和适用的法律法规,洲际酒店集团的规章制度和工会协议的规定。与部门领导协商讨论适用的方法,然后提交给管理层最终采取行动。
? Implements and monitors an effective employee relations and welfare programme in the hotel
执行并监督酒店拥有良好的员工关系和有效的福利计划。
? Participates in developing and implementing programmes to ensure employee security and safety
参与制定和实施安保计划确保员工的安全。
? Ensures all staff facilities are maintained in good order and meet hotel’s cleanliness standards
确保员工使用的设施正常工作并符合酒店的卫生标准。
? Deals with all problems relating to individuals in an understanding, caring and confidential manner
用理解,关怀和保密的态度处理员工的个人问题。
? Ensures all staff are aware of company benefits and make these available
确保所有员工了解公司的福利制度,并随时供员工查阅。
? Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate
审查酒店的福利和薪酬水平,与服务类竞争对手进行对比,必要时提出建议以确保酒店在当地的雇佣市场中具有竞争力。
? Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate
监测人力资源领域内当前和未来的趋势、业务和制度,必要时提出建议。
? Serves as a member of the Union negotiating team and actively participates in the establishment of Union agreements
作为工会谈判小组成员积极参与工会协议的制定工作。
? Oversees the implementation and administration of Union agreements
监督工会协议的执行和管理工作。
? Maintains control of Pension plans and safeguards both Company and staff interests. Ensures that all Government Regulations are adhered to
维护对养老金计划的管理,保护公司和员工的利益。确保工作符合政府的各项规定。
? Maintains hotel Disciplinary Procedures, conducts disciplinary meetings and completes the necessary documentation as necessary
坚持执行酒店的纪律处分程序,招开纪律处分会议,按要求填写必要的文件。
? Ensures that all staff abide by the hotel dress codes and hotel rules
确保所有员工遵守酒店的著装规范和酒店规则。
? Contributes towards regional activities as directed
按要求为地区的工作效力。
? Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。
职能类别: 人事经理
关键字: 人力资源
联系方式
上班地址:浦东新区雪野路1188号
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