• Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction

  确保接听和转达所有与部门相关的信息，确保既定标准并取得客户的满意。

• 
  Receives, records, and distributes various reports

  接听、记录并分发各种报告。

• 
  Receives, records, and transmits guest requests accurately

  准确接听、记录并传达客人的要求。

• 
  Responsible for entering accurate room status into computer daily and investigate discrepancies

  负责每天将客房情况准确的输入电脑并调查各种异常情况。

• 
  Maintains and update administrative data

  维护和更新行政数据。

• 
  Maintains key control

  管理钥匙。

• 
  Monitors lost property

  监管失物相关事宜 。

• 
  Maintains working area and equipment in a proper state of cleanliness and repair

  确保工作区域和设备得到良好的清洁和修缮。

• 
  Report guest complaints to Executive Housekeeper or delegate immediately

  及时向行政管家或其代理人汇报客人的投诉情况。

• 
  Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards

  遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生规范。

• 
  Attends meetings and training sessions as required

  按要求参加会议和培训活动。

• 
  Is multi-skilled as a Room Attendant as well as other areas of Housekeeping

  成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才。

• 
  Adheres to Housekeeping standards and procedures and enforces same

  遵守并执行客房部的规范和工作程序。

• 
  Maintains good relations with Housekeeping staff and other interfacing departments, in particular Front Office and Engineering

  与客房部员工以及其它关联部门，特别是前厅部和工程部保持良好的关系。

上班地址：浦东新区雪野路1188号