JOB DESCRIPTION

POSITION PURPOSE

To clean and stock guest rooms.  Ensure high standards of cleanliness.

EXAMPLE OF DUTIES

ESSENTIAL FUNCTIONS

SUPPORTIVE FUNCTIONS

This position may also be required to perform a combination of the following supportive functions.  The percentage of time to perform each task is to be determined by the Supervisor based on the particular requirements of the hotel.

• Respond in a timely manner to guest requests for assistance and items such as an iron, safety instructions, directions, and/or other information.
• Reports all suspicious persons or activities, hazardous conditions, etc., to Security Department.
• Turn in all items found in employees work areas to Lost & Found.
• Reports all guest room discrepancies.
• May perform other duties as assigned.

OTHER

Regular attendance in conformance with the standards which have been established by the hotel from time to time is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action procedures up to and including termination of employments.

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• Upon employment, all employees are required to fully comply with the hotel rules and regulations for the safe efficient operation of the hotel facilities.  Employees who violate hotel rules and regulations are subject to disciplinary action up to and including termination of employment.

SPECIFIC JOB KNOWLEDGE AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to push or pull equipment weighing up to 100lbs.
• Ability to scrub and scour surfaces by extending arms overhead to perform cleaning tasks and also be able to work in confined spaces.
• Ability to communicate effectively with other employees as well as guests.
• Ability to follow instructions, directions and meeting deadlines including thorough cleaning of a minimum of 15 rooms as specified by management.
• Basic ability to comprehend the English language sufficient to understand information such as labels and instructions and basic guest requests.

QUALIFICATIONS & STANDARDS

EXPERIENCE

• Previous housekeeping experience preferred.

EDUCATION

• Any combination of education and experience that provides the required knowledge, skills and abilities.
• High school education preferred.

LICENSES OR CERTIFICATES

• Not Applicable

GROOMING

• All employees must maintain a neat, clean and well-groomed appearance (specific standards available).

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

Recruitment information and inquiries:  Zachariah Rivera - Talent and Culture Manager, Human Resources at 808-944-4390 or zachariah.rivera@alamoanahotel.com.