Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.

Centrally located on the corner of Northbourne Avenue and MacArthur Avenue, Mantra MacArthur Hotel is Mantra’s newest addition in the Canberra's tourism 
industry. With an exciting Food and Beverage concept called Podilato Restaurant & Bar, state of the art meeting facilities and smartly designed contemporary 
rooms, this is the meeting place for the business and leisure traveller.

Are you a customer service extraordinaire who thrives in a varied, fast-paced environment? Do you enjoy creating memorable moments for those you serve?
 

We are seeking a Hospitality All Rounder to join our friendly and dedicated Team as part of the Accor Internship on a Full Time basis for a 6 month placement.

About the Role:

Supporting both Rooms Division and Food & Beverage operationally this role will see you primarily (but not exclusively) complete:

• Guest Service Agent Tasks – as the first point of contact for our Guests you will ensure a seamless check in and check out experience whilst providing outstanding personalised service.
• Room Attendant Tasks – completing of all cleaning tasks within guest rooms for both daily service and full service requirements ensuring company standards are achieved and guest cleanliness expectations are exceeded.
• Food & Beverage Attendant Tasks – provide an outstanding dining experience for both in-house Guests and public patrons across all service periods (breakfast, lunch, dinner). This includes, set up and pack down of the outlet, taking orders, running orders and cleaning duties.

About You:

You may be looking for a role that gives cross exposure to Hotel operations to boost your career, or you may be an individual who enjoys variety and challenge. Nevertheless, you consider yourself to have a positive can-do attitude whilst also possessing:

• Currently undertaking, or recently graduated, relevant hospitality tertiary studies
• Valid RSA
• Computer Savvy
• Impeccable attention to detail, strong work ethic with the desire to exceed expectations
• Physically fit – this role is physically demanding and requires you to be on your feet and lifting, pushing and pulling
• Well-developed communication skills both spoken & written
• Demonstrated reliability with the availability to work across a varied roster including mornings, nights, weekends and public holidays
• Australian Work Rights

Why work for Accor?

As a Company we are centred and guided by our Values and Heartist principles.

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. 

Click ‘Apply’ to begin your journey!  

Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific 

To view more opportunities - www.jobsataccor.com.au 

To see what our team are up to follow @KeepUpWithAccor